• Strategically grow the client base and enhance market presence in healthcare, light industrial, and IT recruitment. Identify and capitalize on new business opportunities, negotiate contracts, and consistently achieve revenue objectives.• Act as the primary liaison for key clients, cultivating and sustaining strong, enduring relationships. Leverage a deep understanding of client needs to collaborate with internal teams, delivering tailored recruitment solutions that drive client success.• Stay ahead of industry trends, market dynamics, and competitive movements. Apply actionable insights to inform business strategies, refine offerings, and maintain a competitive edge in the recruitment market.• Manage the financial health of the recruitment division through precise budgeting, forecasting, and profitability analysis. Ensure alignment with financial targets and adherence to company policies while optimizing operational efficiency.• Lead, mentor, and inspire a team of Client Managers and Associates, fostering a culture of collaboration, operational excellence, and client-centric growth. Drive performance through clear direction and strategic alignment.• Deliver exceptional service quality by exceeding client expectations. Monitor satisfaction levels, conduct routine account reviews, and implement continuous improvement strategies to enhance client outcomes.

• Responsible and accountable for all aspects of assigned MSP/VMS, client relations management, including cultivation, administration, and maintenance of the MSP/VMS client relationship.• Responsible for day to day communication with assigned MSP/VMS service delivery coordinators (SDC)/staffing specialists. • Lead the operations to ensure program delivery, communication, and Challenge resolution. Deliver agreed upon usage, cost savings, compliance and performance metrics reporting.• Understanding the staffing needs of the Clients and matching candidates against those.• Responsible for sourcing and screening of consultants with respect to client requirements.• Responsible for Quality Checks/reviewing the resumes and submitting it to the clients.• Responsible for Conducting Weekly meetings with the team and Updating to CEO about Performance of individuals in the Team• Spot/identify new business opportunities through executive conversation, market research, trend analysis, monitoring of competitor activity etc.• Developing and articulating value propositions for prospective clients and making proposals to prospects.• Active participation in client calls to get the better understanding of the requirements.• Acted as a single point of contact for Various MSP Managers and hiring managers for any escalations.• Managing recruitment delivery across the clients through a team of 7 recruiters.• Training and guidance to junior colleagues in regard with all areas of staffing.• Responsible for maximizing profitability by negotiating pay rates with consultants based on client business terms and gross margin revenue goals.• Administrative duties such as interview scheduling, offer preparation, ordering background checks, checking references, on-boarding paperwork.• Experience working with a Vendor Management Systems to include: Fieldglass, Beeline, ZeroChaos, Provade, Smart Track, PeopleFluent, Yoh Exchange and so forth.

• My role is to serve as a key point of contact and as a liaison between the customer and my company.• Cultivate and grow relationships with new and establish accounts that will increase existing business and ensure excellent client relations.• Interfacing with customer and building relationships with key decision makers in the customer's organization.• Offer comprehensive solutions to the client by understanding their exact requirement/needs.• Develop and generate new business opportunities by locating, developing, defining, negotiating, and closing business.