Provide overall account management and leadership of cross-functional teams to identify opportunities, develop approaches and targets that meet the business goals and requirements of our clients. Clients: Verizon Wireless• Accountable for growing and sustaining successful tablet/mobile, eCRM and Media initiatives across a multi-million dollar engagement.• Focus on new business opportunities that regularly arise within the client’s portfolio and worked with cross-functional teams at Moxie to develop and present RFI/RFP responses.• Responsible for the overall program management from business development through implementation of multiple programs. Responsibilities include: managed scope, developed and tracked integrated project plans, budget & risk management, multi-level resource staffing, manage executive client relationships, and consolidated executive communication.

Provide overall program and account management to deliver complex, cross-functional and global interactive, technology, media & advertising, and digital strategy related projects. Industries include: Travel, CPG, Retail, Insurance, Financial Services, Telecommunication and Technology.• Accountable for growing and sustaining successful online accounts generating $4M-$8M in revenue.• Responsible for the overall program management from business development through implementation of multiple diverse and global projects. Responsibilities include managing scope and various methodologies for multiple projects, budget & risk management, multi-level resource staffing, executive client relationships, and consolidated executive communication.• Manage and lead program resource staffing and workload balance across various departments and offshore for 20-30 team members.• Responsible for working with senior leadership to strategically grow, identify client risks & opportunities and managing client teams to effectively respond to client needs.• Responsible for proposal development and scope estimates, that includes analyzing current business practices, identifying business problems or needs, and defining the appropriate solution approach.

Provided overall program management, client management and team leadership to deliver strategic and integrated solutions to satisfy client’s challenging objectives and business problems. Clients included: GMAC Insurance, EarthLink, Unisource, AIG, USi, Coca- Cola, Russell Athletic, U.S. Kids Golf and Newell Rubbermaid.• Accountable for growing and sustaining successful online and offline accounts generating $3M in revenue.• Responsible for the development and plan management required to implement multiple inter-dependent projects. Responsibilities include managing scope for multiple projects, complex budget management, multi-level resource staffing, executive client relationships, and consolidated executive communication.• Manage project resource staffing and workload balance across various departments for 20-30 team members.• Developed and executed strategic solutions for multiple accounts, while adapting and applying the project delivery approach to meet client objectives and business drivers.• Responsible for scope estimates and proposal development, that includes analyzing current business practices, identifying business problems or needs, and defining the appropriate solution approach.

Provide overall program management of global, multi-channel online implementations within the financial services, healthcare and CPG industries. Clients included: Unilever, Enfamil, Kodak, American Express, Hershey, Chandon, and Kimberly Clark.• Currently oversee multiple accounts, leading multidisciplinary teams in strategic planning, execution and measurement of integrated projects totaling over $10M.• Manage and execute web development initiatives, content management system solutions, CRM, online media/marketing and direct marketing programs.• Negotiate, develop and manage relationships with clients, third-party vendors & other WPP agencies to ensure project execution and delivery.• Manage project resource staffing and workload balance across various departments for 10-15 team members.• Manage account budgets and forecasts; develop monthly and yearly financial reports.• Work on new business initiatives from RFP compilation through formal presentations.

• Managed all stages throughout the SDLC, focusing on gathering business, functional & technical requirements, system design & development, quality assurance, and implementation• Established and maintained relationships with clients and third-party vendors by demonstrating an understanding of the different lines of business’s core functions, needs and concerns.• Provided a collaborative project framework to ensure effective management of project schedules, deliverables, resources, budgets, issues, & risks • Facilitated project workshops & presentations to define business needs, business objectives and scope to drive the development and delivery of accurate proposals & statements of work.• Managed approximately $5.75M in account revenues

Managed project teams consisting of Accenture and client personnel in all phases of the systems development life cycle, focusing on requirements definition, design, developing and testing. Developed and managed key client relationships on Financial Services and Telecommunications assignments.• Business Analyst responsible for requirements analysis and functional design in the implementation of PeopleSoft Enterprise Management Software for Verizon• Managed the Quality Assurance effort within a large Program Management Office for AT&T. Led the requirements gathering, documenting and reviewing of QA processes, Best Practices and quality control procedures• Partnered with clients to re-engineer business process flows for large financial services and telecommunication companies• Facilitated and conducted business requirements meetings and acted as a liaison between the different lines of business and IT groups• Managed the issue resolution process among various client organizations critical to the successful documentation of the client’s products and services