Eric Katzman Email & Phone Number

Vernon Hills, Il, Us

Greater Chicago Area

Focusing on the integration and enablement of the strategic tools selected for the Data, Digital, & Technology (IT) demand management and hiring program ensuring all Business requirements are evaluated, prioritized and implemented. • Governing the core portfolio of Innovation Capability Solutions & Services (ICSS) key initiatives.• Ensuring strategic alignment with stakeholders and partners.• Coordinating transformation initiatives to enhance the ICSS operating model.• Fostering a culture of continuous improvement.

Greater Chicago Area

Demand and Relationship Management Lead for the Enterprise Data & Analytics Solutions (EDAS) department. Assigned to the Plasma Derived Therapies (PDT), R&D, and Vaccine business units (BUs) to drive to a global standard for value-based delivery and business-readiness programs.• Trusted business advisor and accountable for all EDAS aspects of services in scope and platform operations.• Influential leader contributing to the communication and implementation of the data strategy at the BU & enterprise levels.• Communicate and educate the EDAS’s service catalog solutions, problem incident support, and consumption-based budget forecasting.• Align, engage, and support all EDAS teams to achieve strategic business targets and enterprise value initiatives.• Delivery partner ensuring that data solutions and services meet expectations and are scalable.• Relationship leader between the BUs and EDAS with responsibilities for ensuring that the right strategic plan is defined, tactically achievable, and sustainable throughout the solution’s lifecycle.• Working with customers, solutions architects, and platform engineers on innovating and designing new data and analytics patterns following the Agile methodology.• Partnering with product owners on new IT platforms solutions and assisting teams with ingesting and/or migration to Takeda’s new Intelligent Data Management Cloud platform (Data Marketplace, Governance, MDM, Data Quality, Data Catalog).

Bannockburn, Il

During the acquisition of Shire Pharmaceuticals by Takeda, lead for the IT IMO office responsible for executive reporting and communications to the corporate integration office and other executive internal governing boards focusing on the Takeda & Shire integration program.• Led a team that developed an internal reporting suite built on Microsoft’s Power BI visualization that became the standard for program reporting.• Published an IT integration playbook that is used for Takeda integrations to reducing the reliance on external high-priced contractors.

Bannockburn, Il 60015

Shire IT Integration Management Office (IMO) member and Shire’s IT vendor relationship lead for the Transition Service Agreement (TSA) between Shire and Baxter.• Managed the IT program that separated Shire (formerly Baxalta) from Baxter, represented a 3-year budget of $184 million and over 500 applications / services, while simultaneously playing a major role in the IT integration of Baxalta into Shire.• Responsible for the day-to-day vendor management (VMO), contract governance and financials of the IT TSA (Transition Service Agreement) between Baxalta/Shire and Baxter International.• Led a collaboration audit between the IT IMO and the Finance team finding millions in duplicative charges.• In 2017, saved the program $8 million by negotiating changes to the agreement and turning off services ahead of schedule.• Coordinated over a thousand contract changes (CRs) that affected project scope, timeline, and budget.• Conducted internal and external international workshops with key stakeholders that drove executive decision making and provided Shire with unplanned program cost reductions.

Lake Forest, Il

The first point of contact on the outsourcing governance supplier relationship management team that provides governance, services level (SLAs) performance analytics, financial forecasting, and invoice verification for multiple IT outsourced service providers.• Subject matter expert (SME) for contract deliverables and obligations ensuring overall value of supplier contracts was maximized.• Established & maintains a governance process to track progress and completion of deliverables, obligations, KPIs, and SLAs.• Reviewed, researched, and collaborated with stakeholders to negotiate and implement contract change requests and required amendments to ensure contract was up to date, and negotiated to maximize the value for internal customers.• Developed and executed vendor SOWs / RFIs / RFPs with internal stakeholders and external vendors.• Led contract negotiations resulting in a $2M dollar reduction of service charges.

Deerfield, Il

KKey member that implemented, supported, and performed deployment of Walgreen’s first Oracle Enterprise resource planning (ERP) system eCommerce / eProcurement module. This was a critical component of Walgreen’s long-term goals.• Designed and approved IT functional business requirements in user acceptance testing (UAT) and production.• Performed training and direct customer service (Hypercare support) to minimize the change impact to the Strategic Sourcing department, the main 18 Supply Chain Distribution centers across the United States, and over 1000 vendors in support of the Oracle module rollout.• Sourcing liaison to IT. Represented the needs of Sourcing to IT to communicate and coordinate development, delivery, support, and data governance of Oracle’s E-Business suite modules (focusing on Procurement: iSupplier/iProcurement, Financials: AP and Oracle Projects).• Worked directly with Sourcing Management, Tax, Accounting, Procure-to-Pay (P2P), Finance, IT, Supply Chain, and vendors to align parties to reach common standardization procure-to-pay process goals and workflows so vendors got paid on time.• Proactively designed business intelligence (BI) reports for end-users that assist in day-to-day department specific financial BI.• Designed and implemented Walgreen’s internal ordering system hierarchy and catalog offering in the Oracle iProcurement modules in preparation of enterprise-wide access to Walgreen’s self-service Oracle ERP eProcurement application.

Deerfield, Il

Promoted into this role to project manage and be the single point of contact (SPOC) by directly collaborating with multiple Walgreens departments and vendors on the cutting edge and fully custom Flagship stores and over 100 Walgreens new Well Experience stores. Indirectly managed and directed 15 buying professionals by managing targets, personally performing process continuous improvement at the desktop level. Produced monthly financial and quantitative analysis reporting for executive management and stakeholders.• Created and managed an enterprise wide database in SharePoint that enabled users to requisition directly from a SKU catalog and allowed sharing of ordering information to stakeholders about projects. • Designed a process and system in SharePoint focusing on data governance so that vendors could submit quotes electronically, greatly increasing the efficiency (up to 75%) and ability for vendors to access up to the minute status reports.• Demonstrated comfort and success in preparing and giving presentations to mid and executive levels of management as well as vendors and customers. • Reviewed store merchandising AutoCAD drawings with business owners and vendors to ensure order accuracy.• Communicated project updates to vendors and to business owners on program updates and information on a weekly basis.• Researched and presented new product offerings to business owners that offered reduction of costs at the same level of service.

Deerfield, Il

Directly led multi-disciplined service delivery and quality assurance teams to provide quantitative analysis dashboards and scorecards on financial and other key data to produce accurate and actionable results. Interpreted, analyzed, created, and audited third party raw data and internal SLAs (Service Level Agreements). Developed and led Request for Proposal (RFP) with accelerated timelines.• Provided data and contract governance and oversight to offshore 3rd (third) party service provider to ensure deliverables and key performance indicators (KPI) were met and tracked action plans when KPIs were not met.• Led and project managed large scale Statement of Work (SOWs) division documentation project. • Implemented and led meetings with internal customers and 3rd party companies to review and proactively discuss change management, problems, resolutions, and optimization processes.• Worked across Walgreens to test and set up Microsoft SharePoint within the Shared Services division and led training for managers and directors; also worked as SharePoint administrator for division.

Schaumburg, Il

Product Management Specialist for the largest international event technology service provider, reported to SVP Product Management and Procurement. Primary focus on new product category development, sourcing, supply chain management, warehouse management system administration, database reporting, management of third party service providers, and formation of indirect procurement strategy. Worked closely with and managed key partners, utilizing an overall 3 to 5 million dollar budget to design and analyze capital budget models for other corporate departments and individual service locations.• Product category manager for professional audio visual cables and travel cases creating standards across 700 locations and volume savings by executing RFQs and consolidating vendors. Produced a savings of over $500,000 in less than 3 years on very low dollar amount per unit spend.• Utilized qualitative and quantitative analytic research and reporting data to create and measure metrics to implement strategy based decisions that affected sales, service and procurement.• Demonstrated and calculated over 20% total cost of ownership (TCO) savings per unit by sourcing new competitive products previously overlooked by product category managers.• Identified and developed new product offerings that increased company’s sales and profits; developed and managed projects that involved utilizing capital budgets, timelines, multiple departments, and third party vendors.• Warehouse Management System (WMS) administrator focusing on data flow, problem identification and problem resolution. • Designed and maintained an item master in the Oracle inventory module with over 50,000 SKUs used by all levels of management.• Established internal best practice standards and policies when designing custom manufactured goods.• Developed and managed projects that involved utilizing capital budgets, timelines, multiple departments, and third party vendors.

Maintained and serviced Lockheed Martin F-16, a twenty plus million dollar supersonic fighter aircraft, in highly stressful war zone conditions (Korea and Saudi Arabia).• Accomplished daily hands-on repair and inspections of the aircraft’s key equipment and systems that required precise tolerances. • Testing, troubleshooting, and repairing of complex electrical, pneumatic, hydraulic, mechanical, and HVAC systems.• Precise record keeping of all items removed, installed, and inspected on each aircraft every day. • Responsible for less experienced airmen in squadron. Duties included monitoring day to day activities and evaluation.

Mba, Masters Of Business Administration

Bs, Business Management

Associates, Aircraft Systems Maintenance Technology

Education record