Eric Kauffman Email & Phone Number

DIRECTOR - OPERATIONS / TECHNICAL SERVICES / TECHNICAL SALESBusiness Systems Planning / Continuous Improvement / Market Analysis / Change Leadership / Performance Measurement / Policies and Procedures / Integrated Solutions / ISO 9001 / Software Design / Best Practices / InternationalI can be contacted at ericjohnkauffman@gmail.com or 512-633-9091.Built world class technical support organization and used pioneering approaches to improve internal operations for small and large high tech firms, including $9B Tokyo Electron. Managed services to key accounts including Intel, AMD, Texas Instruments, IBM and Sony. Applied expertise in equipment start-up / maintenance, field service, technical support, training, documentation and information systems. Controlled budgets to $5M and up to 60 personnel.Specialties: Analyze complex technical challenges and develop solutions. Spearhead and facilitate ongoing process improvements. Anticipate obstacles and employ sound judgment in making decisions. Tactful and diplomatic in all communications. Adaptable, rapidly adjust to change. Results-driven, focused, detail-oriented.

Listed skills include Process Improvement, Continuous Improvement, Semiconductors, Cross Functional Team Leadership, and 22 others.