Eric Kern Email & Phone Number

Dublin , Ca, Us

Santa Clara, Ca, Us

Riverwoods, Il, Us

-Led the security assessments and onboarding efforts for Catalytic’s DPA SaaS platform.-Designed solutions to satisfy security controls and Discover principles when onboarding a cloud platform into the Discover network – example work including automation of all platform administration activities (ie, user access) and implementing an automated data egress preventive control.

Dublin , Ca, Us

-Served as the platform / technical lead for Automation Anywhere’s RPA platform – executing administrative tasks on the platform, deployment, credential security, and building Jenkins jobs for the CoE / support teams to execute against the client servers.-Led the continuous integration of the RPA platform - example work including automating deployment of bot artifacts, zero-touch credential vault setup / updates, user management onboarding / revocation to app by leveraging bot software's APIs.-Evaluated RPA platform initiatives and identied opportunities by taking a data-driven approach; such as, creating predictive analytical models which led to acquiring more tech resources to align with forecasted RPA demand.-Led development of all metabots and laid groundwork for standard practices; such as, a production framework and an automated code review tool.-Responsible for development of urgent bot needs in the technology group. One such bot was rapidly developed and tested within days to meet an urgent need as a monitoring tool.-Designed and developed the support funnel for all items to RPA platform business unit using Microsoft's Power Automate workflows - providing necessary structure and automatically triggered jobs based on user form input.-Created a RPA Platform SharePoint site to serve as a central repository source for all documentation and inventories of metabots, support items, etc.-Responsible for actively researching automation / RPA trends and the proof of concepts which may follow.-Represented the technology business unit in the RPA CoE.-Technical skills used in this role: RPA, Python, DOS, Jenkins, Power Automate, familiarity with Windows servers and file systems.

Dallas, Tx, Us

-Increased the productivity of the network engineering community through delivery of RPA bots, SQL scripts, Python scripts, and VBA scripts. Net savings of over $2 million by automating manual processes.-Demonstrated Proof of Concept of the Power BI platform integration into our work group to senior leadership. Led the design and development of a data analytics bot dashboard (using Power BI) to display the performance of the automations. Data queried from a variety of data sources (Excel, MySQL, Oracle).-Created a python program to support the entire bot developer community. This program records data about the automations such as success rates and processing times. -Pioneered the transformation of my scrum team towards implementing alternative scripting languages in RPA bot design – specifically, Python and SQL. Coached members of the team in installing the environments on their machines and in creating scripts to simplify / improve their automations.

Dallas, Tx, Us

-Developed bots using Automation Anywhere RPA software to support the network engineering community, contributing to $780,000 in yearly benefit savings.-Created Python code to include in the RPA bots in order to improve the processing capabilities. Doing so enabled several bots, previously blocked from running on an unattended runner, to move on to full autonomous production mode.-Implemented a successful change control transition by forming a new scrum team to handle reporting & metrics related tasks for various workflows.-Led the automation effort in developing multiple macros for the customer's workflow using VBA.-Added a Javascript Handsontable with Excel spreadsheet-like interface to the team's dashboard for reporting use.-Co-led the design effort in a new data capture and retrieval system to streamline much of our user community’s work efforts. Successfully gathered user requirements, created mockup design using an in-house web application, and used a drag-and-drop GUI to create prototypes of the tool in an iterative process.

Dallas, Tx, Us

-Developed test cases through interpretation of functional requirements and configured test labs to ensure all aspects of the application would be properly tested upon.-Identified defects in a suite of applications, reported these to development, and validated the bug fixes.-Provided training for new hires to the QA team and served as the liaison to the QA lead.

Dallas, Tx, Us

-Interpreted customer requirements through hosting calls with development and the business to ensure alignment and minimize rework within the team.-Developed functional requirements to enable the multiple pegs within my team - developers and testers - to perform their work efforts. -Maintained communication with the customer to fill any knowledge gaps across the team.

Phoenix, Az, Us

-Customer follow-up in working client requests using Microsoft’s Administrative Tools Package in Active Directory.-Expanded programming knowledge base by learning PHP, SQL, and PowerShell syntaxes through independent research.-Responsible for compiling monthly reports from the team and organizing the data into pivot tables.

Tempe, Az, Us

-Oversaw 35 students at a time and facilitated student team meetings.-Assisted professor in working with teams to help them document project progress, define weekly objectives, and work toward the semester goals.

Tempe, Az, Us

-Accountable in the proper preparation and handling of toxic chemicals. -Responsible for representing the Organic Stockroom in lab meetings and interfacing between lab instructors, students, and organic chemistry stockroom employees.

-Worked on a project team of student engineers in designing a service for doctor-patient communication-Uses information technology to allow patients to securely store collected data, and conveniently access it from anywhere. The patient will enter data into a smartphone application or website. At any time or place and from any device, the patient may open and examine their records, or allow a doctor to look at them. DataDoc will make accurate and organized medical records/communication readily accessible.-DataDoc is a recent winner of ASU’s 2013 Fulton Engineering Ventures Program sponsorship. (Previously named DocTalk)

Charlotte, North Carolina, Us

-Completed an A3 Green Belt project to streamline operations in Deer Valley's Materials Lab for the Inspection of Printed Wiring Board Coupons. Used 9 six sigma tools to increase throughput by 44%, decrease turnaround time by 48%, and developed standard work to sustain the improvements.-Participated in the Honeywell Operating System (HOS), a lean / six sigma based system. Learned it with proficiency to perform as an assistant instructor in the Set-up Reduction / Single Minute Exchange of Die (SMED) trainings across the factory floor.-Using Excel and VBA, developed a data capture and retrieval tool for the Sensors factory to aid technicians and data analysts.

New York, Ny, Us

Process flow analysis on exit strategies performed by groups in fraud to determine how to streamline work efforts. Recommended strategy for the automation to consolidate procedures.

Tucson, Arizona, Us

Website created using HTML and submitted to the Go-Viral to Improve Health Data Collegiate Challenge presented by IOM and NAE. Showcased app at the Data & Apps Expo in Bethesda, MD.

Master'S Degree, Data Analytics

Nanodegree, Data Analyst

Industrial Engineering