With over seven years of experience in sales and marketing, I am a passionate and dedicated Sales Associate at iTILE, a leading retailer of high-quality tiles and home improvement products. I have a proven track record of buying second-hand goods and providing excellent customer service, resulting in increased sales, customer satisfaction, and retention.As part of the iTILE team, I have contributed to the transformation of a store that was not achieving its goals for almost eight years into one of the best performing stores in the group. I have demonstrated great leadership, communication, and teamwork skills, as well as an open mind and a willingness to learn and improve. My mission is to create great things by working for targets, exceeding customer expectations, and delivering excellence in customer service and sales.