Eric Kii Email and Phone Number
Eric Kii work email
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Eric Kii personal email
Eric Kii is a Manager Specialist Advisory Privacy Data at Bankwest. He possess expertise in telecommunications, management, customer service, mobile devices, call centers and 6 more skills. He is proficient in Chinese (Mandarin).
Bankwest
View- Website:
- bankwest.com.au
- Employees:
- 3022
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Manager Specialist Advisory Privacy DataBankwestMelbourne, Vic, Au
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Associate Project ManagerBankwest Jan 2024 - PresentMelbourne, Victoria, AustraliaPrivacy Uplift Program (Secondment)
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Financial Crime Risk & Controls ManagerBankwest Nov 2022 - Apr 2024Providing Line 1 Risk support and implementation of Financial Crime related procedures, policies and controls.
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Risk Advisory And Delivery ManagerBankwest Apr 2022 - Nov 2022Financial Crime Risk & Controls Delivery -Secondment in the Financial Crime Program of Action (POA).
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Business Improvement AnalystBankwest Aug 2021 - Apr 2022
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Operations ConsultantBankwest Aug 2019 - Sep 2021Monitoring & Oversight
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Service & Payments OfficerBankwest May 2017 - Aug 2019Service & Payments Team - Personal & Business Banking Hub
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Customer Service RepresentativeBankwest Jul 2015 - May 2017Perth, Australia
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Senior Customer Service RepresentativeIinet Oct 2008 - Jun 2015Perth• Lodgement and proactive management of ADSL, phone, mobile voice and satellite faults• Ongoing cooperative testing with internal and external technicians• Organising interim services in the absence of our product and/or service• Assessing and applying any applicable credits as part of the Customer Service Guarantee (CSG) standards• Actively managing cases and complaints from the Telecommunications Industry Ombudsman (TIO)• Provide ongoing one-on-one coaching with new and… Show more • Lodgement and proactive management of ADSL, phone, mobile voice and satellite faults• Ongoing cooperative testing with internal and external technicians• Organising interim services in the absence of our product and/or service• Assessing and applying any applicable credits as part of the Customer Service Guarantee (CSG) standards• Actively managing cases and complaints from the Telecommunications Industry Ombudsman (TIO)• Provide ongoing one-on-one coaching with new and current staff• First point of contact for queries and escalations• Analyse and respond to feedback directly with internal and external customers• Maintain and update internal staff Wikipedia (iiPedia) Show less
Eric Kii Skills
Eric Kii Education Details
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Finance And Chinese (Mandarin)
Frequently Asked Questions about Eric Kii
What company does Eric Kii work for?
Eric Kii works for Bankwest
What is Eric Kii's role at the current company?
Eric Kii's current role is Manager Specialist Advisory Privacy Data.
What is Eric Kii's email address?
Eric Kii's email address is er****@****.com.au
What schools did Eric Kii attend?
Eric Kii attended Curtin University.
What are some of Eric Kii's interests?
Eric Kii has interest in Economic Empowerment, Civil Rights And Social Action, Education, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture.
What skills is Eric Kii known for?
Eric Kii has skills like Telecommunications, Management, Customer Service, Mobile Devices, Call Centers, Customer Experience, Testing, Coaching, Customer Satisfaction, Team Leadership, Retail Banking.
Who are Eric Kii's colleagues?
Eric Kii's colleagues are Kate O'donnell, Cameron Hill, Deirdre (Dee) Buckley Raymond, Michael Moore, Karl Hellberg, Jamie Donald, Colin T Jackson.
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