• Developing and maintaining a change control procedure for ICT and reporting corporation’s ICT performance against agreed targets.• Serving as the technical lead or project manager for system implementation projects and bring consistency to project execution and life cycle. Experience managing teams ranging from Business Analysts, Developers, and Testers.• Ensuring that back-ups and disaster recovery provisions are frequently tested and facilitating both internal and external audits. • Highlighting, mitigating and/or containing risks associated with the systems while ensuring database and system security; implemented an information technology security system, consequently.• Accountable for projects and operation of applications to Customer Service, Field Services, Payments, Portals, Back-office, and decision-making reports. • Developing innovative network trouble shooting methods that reduce downtime and lower repair costs; Implemented a wireless communication system, replacing the old, inefficient LAN.• Maintenance of ICT hardware and soft-ware inventories; Specialized in either software development as well as operations, through the building and leadership of high-performance teams.• Directing the selection and installation of ICT resources and the provision of user training Cut software costs by developing in-house software to help with sales and tracking.• Managing communications and working relationships between IT and other departments within the organization as well as IT service providers. • Facilitate development of ICT policies, strategic plans and their implementation.