Eric Kissel Email & Phone Number

Philadelphia, Pa, Us

Wilmington, Delaware, United States

- Spearhead the management of 50 diverse campaigns (email, print, and reactive channels), aligning initiatives with strategic objectives and meeting strict deadlines resulting in over 500 million multichannel touches to cardmembers- Implement campaign optimization strategies to enhance speed to market, collaborating with stakeholders to identify efficiencies and establish reporting frameworks while prioritizing seamless end-to-end customer experiences - Conduct weekly internal briefings involving all campaign stakeholders to ensure alignment and streamline communication- Coordinate multi-channel execution by collaborating with cross-functional teams, including marketing strategy, audience management, print/production/fulfillment agencies, and legal and compliance departments for content approval and offer build services- Provide leadership within the team by guiding direct reports and colleagues through processes, conducting trainings, and serving as a mentor to employees

Wilmington, Delaware, United States

Chicago, Illinois, United States

1 N Wacker Dr Ste 4600Chicago, IL 60606

Washington, District Of Columbia, United States

- Provided leadership while responsible for the day-to-day operations and administration of all athletic and recreation facilities at American University- Directed, scheduled, and managed event & facility operations and logistics for 150-200 annual events including athletic competitions, non-profit & fundraising events, speakers, concerts, trade shows, promotional events, banquets, and other University hosted events- Managed and supported the Facilities & Operations work unit (department head/senior staff)- Accountable for scheduling and coordination of all athletic facilities - Successfully managed Facilities & Operations budget- Served as departmental liaison to Audio-Visual Services, Catering, University Event Scheduling, Parking & Traffic Services, Grounds, Support Services, Public Safety, Facilities Management, and Aramark Services

Evanston, Illinois

- Oversaw day-to-day maintenance and operations of Trienens Performance Center, Welsh-Ryan Arena, Ryan Field, and Rocky & Berenice Miller Park- Facilitated a $31 million renovation of the Trienens Performance Center- Accountable for scheduling events for all assigned facilities and space management for events- Hired, trained, oversaw, and managed student staff- Oversaw and coordinated over $300,000 in facility maintenance, projects and enhancements

Milwaukee, Wi

- On-site event manager for volleyball and women’s lacrosse- Assist in event management for men’s and women’s soccer, men’s and women’s basketball, golf, men’s lacrosse, track & field and all NCAA and BIG EAST conference events and tournaments- Schedule all athletic facilities for athletics, club sports, intramurals and rentals- Manage camps and clinics at the Al McGuire Center- Capital project oversight at the Al McGuire Center- Manage the day to day use, scheduling and maintenance of University vehicle fleet- Transportation liaison for 2017 NCAA D1 Men’s Basketball Championship First/Second Rounds and responsible for event signage- Tournament Manager for 2017 Big East Volleyball Championship

Morgantown, Wv

- Maintained a safe and secure environment at all events worked- Provided exceptional guest service- Responded to risk management and emergency situations

Morgantown, Wv

- Served as on-site event manager for men’s soccer, swimming & diving, track & field, and wrestling- Assisted in event management for football, men’s and women’s basketball, women’s soccer, volleyball, gymnastics, baseball, rifle and NCAA and Big 12 Conference events and tournaments- Assisted in daily operations of all athletic facilities at WVU including key management, graphic updates, and facility projects- Responsible for renting, delivering, recharging, and maintaining more than 180 game-day radios and accompanying equipment for Athletic Department staff for all sports listed above- Coordinated with outside contractors such as Sodexo, CSC Event Staff, WVU and Morgantown Police- Organized travel and lodging for all judges for the 2015 NCAA Women’s Gymnastics Regionals in Morgantown- Developed and oversaw volunteer program for soccer matches and assisted with recycling program

Morgantown, Wv

- Maintained an immaculate store appearance- Provided front end and backroom assistance when needed- Assisted with ad signage and training new team members- Provided guests with Fast, Fun and Friendly service

Boardman, Ohio

- Maintained an immaculate store appearance- Provided front end and backroom assistance when needed- Assisted with ad signage, instock, presentation of goods and training new team members- Worked crucial roles during overnight PFresh remodel - Provided guests with Fast, Fun and Friendly service

Hickory, North Carolina

- General upkeep and maintenance of L. P. Frans Stadium- Oversaw professional custodial service- Planned, directed, and coordinated the preparation and tear down of facility equipment for all events- Performed routine operations such as sales, marketing and customer service

Slippery Rock, Pa

- Planned, directed, and coordinated the preparation and tear down of facility equipment for all sports and other related events taking place at our facilities- Operated scoreboard, music, concession, and served as public address announcer- Served as liaison for visit team personnel- Assisted with disbursement and collection of equipment to sports teams and physical education classes

Niles, Ohio

- Assisted in preparation of game day scripts and promotions- Operated the Daktronics ProStar video display during games- Assisted with preparation of videos and images used on video board throughout the games

Columbus, Ohio

- Planned, directed, and coordinated the preparation and tear down of facility equipment for all home games- Executed in-game promotional activities- Served as the liaison between the organization, the visiting team personnel and the dance team personnel

Slippery Rock, Pa

- Provided daily assistance to all visitors- Maintained a clean and safe environment during weekend events- Created and implemented traffic signage for Weekend of Welcome at Slippery Rock University- Assisted in scheduling of facility for fitness classes and sporting tournaments as well as employee work schedules

Master Of Science (M.S.), Sport Management

Activities and Societies: President - Graduate Sport Management Club (2015-2016)

Bachelor Of Science (B.S.), Sport Management

Activities and Societies: Sport Management Alliance, First Year Leader Scholar Program (FLSP), University Programming Board (UPB)Minor.

Education record