▶ Provided L2/L3 support for the Cathay Pacific flagship website and airport lounges, including incident follow-ups and resolution.▶ Acted as a Scrum/Safe developer, participating in the development of an in-house frontend component library that provided support for Adobe Experience Manager (AEM) integration, AEM backend utilities, and content servlets.▶ Saved 90% of deployment time, reducing each development build from 30 minutes, by implementing Jenkins pipelines for efficient build processes and code package installations.▶ Addressed the issue of AEM outages during content replication. Designed and developed a streamlined content management system to separate the non-AEM used processes.▶ Managed the support of multiple applications including AEM, API microservices, and site search engine components such as dockerized Elasticsearch instances and site crawlers.▶ Participated in remediating web application security issues on application and middleware layers. ▶ Participated in setting up reverse proxy and redirection routes on the Apache web servers and Akamai CDN platform.▶ Participated in decommissioning projects involving the migration of API applications from on-premises to the ROSA platform, the major version upgrade of the website revamp, as well as the migration of the CDN service provider from Verizon to Akamai.▶ Participated in AWS cost evaluation, and procurement of saving plan and reserved instance.▶ Participated in designing and revamping the B2C communication service, transitioning it from on-premises to cloud. Improved support dependency by replacing the centralized IBM MQ with a team-owned AWS SQS.▶ Participated in supporting use of Optimizely, Tealium iQ, and Queue-it.▶ Participated in development practice community discussions, with a specific emphasis on exploring and sharing various best practices.▶ Participated in the 6 modules of HKU Executive Leadership Development Program.

▶ Acted as a Scrum developer, participating in an digitalization project for the Cathay Pacific cargo ramp services.

▶ Acted as a developer, participating in the implementation of an advertising service. This included the development of a web-based B2B administration portal, member website, Chrome extension, Firefox add-on, Android and iOS app, Samsung smart TV app, Firebase integration, Facebook webhook integration, pub/sub messaging, and RESTful APIs. Utilized with HTML5, JavaScript, CSS3, SASS, React, React Native, Python, Web2py, PostgreSQL, MongoDB, Docker, Node.js, Socket, Redis, Nginx, AWS EC2/RDS/S3/Lambda/Elastic Beanstalk.▶ Participated in building the infrastructure utilizing various AWS services.▶ Assisted in managing a team of freelancers and an outsourced vendor.

▶ Contributed as a Scrum Developer to the implementation of an enhancement project for the internet booking engine (IBE). Collaborated closely with product owners and other developers to gather requirements, design, and deliver solutions.▶ Provided L2/L3 support for Cathay Pacific client-facing applications, including member services and flagship website, ensuring smooth functioning and resolving production issues promptly.

▶ Contributed as a Scrum Developer to the implementation of AIMS, an in-house web-based enterprise resource planning (ERP) solution. Actively participated in the development of inventory management module.▶ Contributed to the implementation of a tailor-made web-based ERP solution prototype for an original equipment manufacturer (OEM). Actively participated in the development of inventory management module and sales module. Collaborated on developing screen prototypes and web APIs, managing data migration, coordinating the deployment of integrated servers, and performing ongoing maintenance.▶ Contributed to the implementation of a web-based application running on handheld device that handled messages from terminal management system to support daily operations for container port operator's quaysides.