Eric Kohl Email & Phone Number

Cypress, Tx, Us

Houston, Texas, United States

Houston, Texas Area

Operate and Maintain globally distributed Cisco VC infrastructure• 800+ cisco endpoints globally• Cisco and Acano VC MCU’s configuration and operation• VCS / Gatekeeper configuration and operation• Maintain, test and deploy firmware revisions across all VC assets• Registration and maintenance of Cisco endpoints (MXP, C-series, EX, MX, DX and Spark)• Maintained Evaluation lab / sandbox for hardware and firmware testing • AMX/Lutron code development• Ongoing evaluation of competing vendor products against standards (Polycom, Bluejean, Lifesize, Skype Room, Surface Hub, Spark Board etc.)SME for all VC and integrated collaboration room designs• Maintained hardware lab for training and troubleshooting of existing room designs• Tested and evaluated new equipment and design concepts for consideration in new standard room designs, to lower cost and time to deploy rooms• Evaluated emerging UCC technologies for use in integrated VC room environments (Spark, J-touch, Webex, Vbrick, Brightsign, AMX, Cretron, Biamp etc.)

Houston, Texas Area

Webcasting and Live eventsResponsible for delivering live event webcasts, town-halls and archived and web page streaming media.Live events webcastingDelivered exponential webcasting utilization and activity year-over-year by 400%. In 2020, have delivered 140+ events to more than 175k individual viewers. Events have been delivered on dual platforms simultaneously (Vbrick Rev and MS Stream)• Webcasting from variety of production sources, including VC, Webex (Webex and Webex event center) and live production (multi cam events)• Events ranging from Business Unit townhalls to global Executive broadcasts and townhalls • Network troubleshooting of webcast issues related to viewing• Design, deployment and operation of webcasting infrastructure and ECDN• Microsoft Teams Live, Teams• Microsoft Stream live events • Workplace Live / Facebook Live• Webex/Cisco (events, Video Conferencing and related infrastructure, Cisco Cloud etc) • Vbrick Rev Portal• Vbrick DME servers (setup, operation, troubleshooting, zoning etc)• Brightsign digital signage receivers• Creation of playlists, and content playback streams• Management of content through Access and Oracle DB• Encoding hardware operation and support (Wowza, Epiphan Pearl/Haivision and various software and encoding platforms)• Close captioning and associated hardware (EEG Captioning hardware and delivery)

Houston, Texas Area And San Ramon Ca

⦁ Responsible for delivering white glove 24x7 support for Chevron Executive leadership in Houston, Texas. Managed installation, daily operation and support of multiple fully integrated Executive Conferencing environments. ⦁ Executive town-hall support at both offsite locations, and in company locations, encompassing VC, Conferencing, and other logistical support.Accomplisments:⦁ Installed the first Cisco MX700 and MX800D in the Enterprise.⦁ Designed and coordinated the development of VC room technology refresh for the standard video conference room. Reduced cost for in integrated room by over 50% compared to old design, with standardized system design across types, and negotiated vendor discount SKU's from a single vendor. Resulted in reduced time to procure and deploy rooms as well.⦁ Coordinated RMS Admin training for BU and AV partners.⦁ VC footprint grew from less than 100 Tandberg/Cisco VC endpoints to 700+ through execution of VC expansion project.Responsibilities:⦁ Responsible for integrated VC system design, room deployment and support. ⦁ Review vendor proposals for accuracy and adherence to provided design.⦁ Provide integrator/vendor support during the installation⦁ AMX code development and management of code⦁ DSP file creation and management⦁ Post project documentation verification⦁ Conduct System acceptance/testing and room turnover to production⦁ Coordinate/perform AMX code and firmware update⦁ Responsible for white-glove end-to-end support for C-level executive VC environments⦁ L3 technical support for escalted VC support cases.⦁ Assist with Break/Fix activities⦁ Trained L1 and L2 VC support, as well as end users of VC.⦁ Trained and supported peers in other regions in same role (EMEA and APAC)

Compaq/HP Executive Briefing Center (Houston, TX)Partnered with 2 Briefing Managers to support the technology needs (AV, VC and PC/Server and Technical Demo support) to present executive level briefings for Compaq/HP’s customers. • Support and operation of Executive Briefing Center with four unique briefing environments, a technology demo space, technology lab space and a cyber café. • Logistical support of briefings that included speaker support, customer attendee technical support, briefing room operation and technical support of account team members.• Wired and wireless networking support. • Managed all content delivered in briefings (intake, delivery in room, and post briefing archiving) and created custom packages containing this info in digital format for customers at conclusion of briefings.• Maintain and operate integrated AV systems and computer equipment in the facility.• Maintain and operate Video Conferencing ‘farm’ shared by all environments in the center (Briefing Rooms and Tech Demo Showcase and Tech lab). • Troubleshoot all issues with audio visual and computer equipment and make needed repairs, escalating to external vendors when necessary. • Planned, and designed all AV/VC systems refresh/updated designs, worked with external vendors to upgrade center. • Perform minor installation work and programming modifications. • Created and maintained all DSP configurations and Lutron lighting controls.• Created streaming video platform for hand held ‘Ipaq’ devices to allow Briefing Managers to monitor briefing rooms via VC cameras at rear of each room remotely.

Houston, Texas Area

Worldwide Boards of Advisors programConducted technical operations for HP’s Worldwide Boards of Advisors Program. This program enabled HP’s C-Level executives to directly engage their peers within HP’s largest accounts, providing a channel for the voice of the customer, while providing thought leadership, understanding of business drivers and opening doors to new opportunities. The program maintained several boards aligned by verticals- Finance, IT, Entertainment, and a Cross-Industries board. • Managed all technology to deliver quarterly successful customer advisory meeting events at various locations worldwide.• Included delivery content for executives during events, allowing them to engage in discussions.• Designed and implemented a portable office environment, to replicate a briefing center like experience in the field- a shippable “road kit” to be used at meeting locations, which provided AV eqpt, printers, PC’s and printers with networking (wired and wireless) that mirrored the in-office experience for HP’s executives, and guest access for customer attendees.• Provided PC support for HP execs and customers (PC, printing, networking, hardware, software etc.) • Managed set up and gave demos with small product vignettes for attendees (cameras, portables, hand held devices etc.)

Housotn Texas

Operate on-site AV Services department• Operate and maintain AV inventory consisting of general AV equipment- Slide projectors and related eqpt, LCD panels and projectors, screens, basic audio and PA systems etc.• Deliver, support and recover campus wide (15 buildings) as well as at 4 satellite campus locations Support of Executive boardroom.Executive Support• Support of C-Level Executive’s boardroomo Integrated AV (AMX, rear CRT projection) system maintenance.o Operation and direct tech support for BOD meetings and Executive meetings when requested.Main production auditorium and Conference center operations• Operate and maintain ‘production’ auditorium and associated conferencing spaces.o Rear projection (25’ x 70’) divisible space used for corporate shows, product releases, press events and showcases.o Blended video system (JVC Hughes x3) and multi-image 35mm slide (32) production and support.o Full Meyers audio and production lighting system.o Satellite and CCTV production (uplink and downlink).