Senior Manager
CurrentManage priorities, tasks and hours on projects in conjunction with the project manager and management to achieve delivery utilization targets. Collaborate with project managers, quality management, sales and other delivery team members to drive customer satisfaction and meet project deliverables. Escalate client and project issues to management in a timely manner to inform and engage the necessary resources to address the issue. Interface with clients through entire engagement, interacting with all levels of client organizations. Manage team, responsible for talent decisions in regard to performance management, compensation and hiring. Provide mentorship and coaching to team members in areas of audit, assessment, technical review and writing.