Eric Krannich Email & Phone Number

I am a data-driven IT Solution Administrator at Kenan Advantage Group, a leading transportation and logistics company. With a passion for continuous learning and growth, I optimize outsourced computing systems to drive organizational success.In my current role, I leverage my expertise in data analysis for systems management, maintenance, and performance. I deliver actionable solutions and insightful reports, maximizing the benefits of IT systems investments. I collaborate seamlessly with project managers, systems administrators, and end-users to define clear systems goals and resolve complex issues.My proficiency in Gap Analysis has been instrumental in promoting efficiency and streamlining operations. I have successfully deployed and analyzed new systems, ensuring optimal outcomes and smooth transitions for users. I proactively identify and resolve various system issues, ensuring seamless services and mitigating disruptions. I also foster a culture of continuous improvement within teams by developing and documenting methodologies and sharing knowledge.Before breaking into IT, I ventured into the realm of insurance sales where I honed my customer relationship management skills. I adapted and thrived in providing essential services during challenging times. With a customer-centric approach and strong communication skills, I empower end-users to embrace new technologies confidently. My ability to administer various systems and effectively manage small projects reflects a tenacious commitment to excellence.

Listed skills include Leadership, Mead, Computer Hardware, Windows, and 22 others.

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  West Branch High School

  General Studies