Eric Kroh Email & Phone Number

I have over 37 years of engineering, sales, management and technical experience in the telecommunications/IT field with a talent for quickly troubleshooting and mastering projects. Experienced Solutions Engineer with a demonstrated history of working in the information technology and Telecommunications services industry. I am dependable, motivated, hard-working business Professional who is detail-oriented, well organized, and have a history of building positive customer experiences. Skilled in LTE, Voice over IP (VoIP), Customer Retention, Code Division Multiple Access Method (CDMA), and LTE Wireless Technologies. Strong engineering professional, Management, Client Relationship Building, Presentations, Needs assessment, Network Design, Problem Solving, and Maintenance. I am Proficient in IOT, M2M OC, VHAP, Remedy, MARS, MTAS, MS Office. Perform site surveys to gather information regarding RSSI, Ec/IO. Familiar with eFemto, DAS, Small Cell Technology across the entire Frequency Spectrum to include 4G LTE and Millimeter wave 5G, all Microsoft Windows OS, Word, Microsoft Excel, Outlook and G Suite.

Listed skills include Lte, Cdma, Solution Selling, Telecommunications, and 5 others.

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  Solutions Engineer

  Verizon Wireless

  Aug 1987 - Present

  Verizon Wireless, Manager- Solutions Engineer (January, 2007 – Present)• Work directly with Customers to design, engineer and integrate Enterprise Networks Directly into the Wireless Data Network(WDN). Connection may include T-1, Frame Relay, Internet(VPN) and MPLS via VzB Cloud utilizing both Public and Static IP. Builds include Fixed End Networks and Private Networks. • Attend meetings with enterprise customers to assist the sales team in uncovering new Data opportunities and solutions. • Train sales team on new technologies and wireless data solutions to be used as WAN primary and/or backup. • Assist with Data trouble shooting for customers experiencing connection/throughput Malware and Overage issues. Verizon Wireless, Engineer-Data (Network) (October, 2003 – December 2006)• Design and engineering of the Verizon Wireless Data Network in Central and Northern PA.• Familiarity with Cisco Routers and Switches, Motorola PCF, Motorola/Nortel MTX, Lucent 5E switch, T1, OC3, OC12 DACS. BDFB used in a Negative 40V DC environment. • Use of Concord E-Health and AutoTest for monitoring all Data Equipment (PCF, PDSN, AAA, 2G, 1x, and Ev-DO), Network Associates Sniffer Traces. All IP Data used in CDMA Cellular and PCS technologies• Responsible for the design and implementation of the Ev-DO high speed data network for all of PA. • Train Sales Staff and attend Sales meetings at customer locations to assist with design and implementation of Wireless data solutions as a WAN primary and/or backup. Verizon Wireless, Manager IT - Sr. Member Technical Staff (July, 2000 – October, 2003)• Managed Seven Sr. Tech Analysts in Central and Western PA• Responsibilities include providing desktop and systems support for PA; to include Windows 2000 server environment and Active directory,• Manage all new builds and upgrades of Desktop, Laptop PC and PDA devices. • Coordinate and project manage new building, circuit installations and corporate operating environment.

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  East Pennsboro