Eric Krumm Email & Phone Number

Philadelphia, Pa, Us

Rochester, Ny, Us

Identify and troubleshoot issues with self-contained refrigeration cases, HVAC roof-top units, and rack refrigeration.Perform preventative maintenance on various systems including refrigeration racks and rooftop HVAC units.Be knowledgeable of DX rack refrigeration systems, as well as glycol and CO2 secondary systems.Provide prompt and professional service to multiple stores.

Rochester, Ny, Us

Identify and troubleshoot issues with self-contained refrigeration cases, HVAC roof-top units, and rack refrigeration.Be knowledgeable of DX systems, as well as glycol and CO2 secondary systems.Provide prompt and professional service to multiple stores.

Rochester, Ny, Us

Identify and troubleshoot issues with self-contained refrigeration cases, HVAC roof-top units, and rack refrigeration.Be knowledgeable of DX systems, as well as glycol and CO2 secondary systems.Provide prompt and professional service to multiple stores.

Rochester, Ny, Us

Assist Refrigeration Mechanic(s)Walk-in box repair (medium temp and low temp), door/cabinet fixture upkeep including hinge repairs, door patching, and gasket repair.Level one troubleshooting of self contained and rack supported refrigerated/frozen cases. Including thermostat testing, confirming defrost clock operation, replacing condensate/evaporator pans.Provide prompt and professional service to multiple stores.

Rochester, Ny, Us

Work with Store Maintenance and Store Leadership teams to execute a Preventative Maintenance (PM) program for store equipment and facilities with high standardsTroubleshoot emergency Store Maintenance/Facilities issues and assist in coordinating and monitoring resources and resolutionsInspect general interior and exterior building/equipment conditionsPerform simple repairs, replacements or maintenance on basic parts including (but not limited to) case doors, shelving, fixtures, ceiling and floor tiles, carts, racks, gaskets, hinges, filters and basic plumbing/plumbing fixtures, and restroom facilities in order to maintain the high standards of store condition/appearancePerform basic painting/touching up of interior/exterior doors, office, walls, trim, etc.Work with Store Leadership team to identify complex maintenance and facilities issues and coordinate with Store Maintenance group to provide necessary vendor resourcesAssist with small in-house or divisional projects, as neededTroubleshoot self-contained refrigeration cases.Work alongside Janitorial Staff, coaching and teaching preferred methods to keep Restroom Facilities and Public Areas in top condition.

Rochester, Ny, Us

Working through resets of existing stores to accommodate an expanded selection of Wine & Beer. Integration of Nature’s Market products (organic, non-gmo, natural) into the Grocery Department.Setting displays according to planogram specifications. Educating and informing customers of why we are making these changes.Providing Knowledge Based Service on local PA wines in efforts to grow the business.

Rochester, Ny, Us

Overseeing the staffing, scheduling, training and development of a team of cashiers, Helping Hands, maintenance and/ or W-Kids employees; providing timely feedback as well as annual performance reviews.Coordinating the activities of the Service team, ensuring department tasks are prioritized and completed efficiently.Managing store operations and department team members during early morning, late evening, nighttime and weekend hours; and in the absence of store or department managers.Proactively responding to customer and employee requests for assistance and identifying other service needs throughout the store.Providing incredible customer service by assisting the Service Desk and other Front End departments with any customer concerns or complaints using judgment to satisfy customers.Maintaining open lines of communication with store and department management to relay pertinent information and ensure efficient operations.Seeking the assistance of department, area and store management to continuously develop a comprehensive knowledge of all departments in the store to best serve the needs of the customer and further professional development Acting as a resource for other departments facing operational issues and being a model for problem solving by responding with a sense of urgency and poise.Educating and ensuring team members are properly handling products and equipment in accordance with food safety and safety guidelines.Additionally, while in this position I assisted on both the store's Human Safety and Food Safety Team, Simplification Team, and the Sustainability Team.Charged with the daily operations of the store's Maintenance team and monitored the work of outside vendors to ensure that their work met the company's expectations.

Rochester, Ny, Us

Work with Store Maintenance and Store Leadership teams to execute a Preventative Maintenance (PM) program for store equipment and facilities with high standardsTroubleshoot emergency Store Maintenance/Facilities issues and assist in coordinating and monitoring resources and resolutionsInspect general interior and exterior building/equipment conditionsPerform simple repairs, replacements or maintenance on basic parts including (but not limited to) case doors, shelving, fixtures, ceiling and floor tiles, carts, racks, gaskets, hinges, filters and basic plumbing/plumbing fixtures, and restroom facilities in order to maintain the high standards of store condition/appearancePerform basic painting/touching up of interior/exterior doors, office, walls, trim, etc.Work with Store Leadership team to identify complex maintenance and facilities issues and coordinate with Store Maintenance group to provide necessary vendor resourcesAssist with small in-house or divisional projects, as neededTroubleshoot self-contained refrigeration cases.Work alongside Janitorial Staff, coaching and teaching preferred methods to keep Restroom Facilities and Public Areas in top condition.

Rochester, Ny, Us

Proactively assisting customers, providing incredible customer service, helping locate products, answering questions and handling any issues or concernsPromptly responding to cashiers’ pages and requests for assistance, working to ensure cashiers are able to meet customer needs quickly and efficientlyOverseeing various scheduled tasks and following all federal, state and Wegmans guidelines for break and minor regulationsEnsuring Front End team members are staying on track by delegating tasks, being certain to know where each employee is supposed to be, when they are supposed to be coming in and making adjustments to the schedule as necessaryProactively monitoring customer flow and traffic patterns throughout the store, seeking to reduce customer wait time at check out by opening extra lanes and running registers as necessaryMinimizing shrink in all departments throughout the store by ensuring reshops are done on a regular and timely basis; seeking to control costs on the Front End by recognizing opportunities to reduce waste and recycle

Rochester, Ny, Us

Answering phones, making pages, and making calls to business partnersSelling Money Orders, MoneyGrams, and Lottery TicketsProcessing exchanges and returns, handling customers complaints and comments in a timely fashion

Rochester, Ny, Us

Providing incredible customer service by engaging customers in conversation using effective communication skills such as direct eye contact and a smile to build a rapport based on trust and satisfaction Performing all steps in the checkout process including scanning and bagging items at a rate that meets store requirements, accepting and processing different forms of payment and making accurate change to ensure no overages or shortages of money. Performing proper bagging techniques to ensure products arrive at their destination in the condition they left the store. This includes practicing food safety techniques by bagging food and non-food items separately, correct product placement and other safety techniques demonstrated during cashier training Easily assisting customers in locating products by understanding and familiarizing self with store layout and solving problems quickly Emphasizing additional services such as carryout assistance Maintaining a clean, organized, and well-stocked work space Maintaining a stocked and clean vestibule with carts, paper towels, cart wipes, and hand sanitizerUpkeep of public and employee facilities (restrooms, shopping areas, cafe area, and break room)Performing minor repairs to equipment Reporting any problems, questions or concerns to the Team Leader or Front End Coordinator with teamwork and continuous learning methods in mind

Troubleshooting vehicles.Completing general maintenance including oil changes, coolant flushes, brake service, tire rotations, cabin and engine filters, and tune-ups.Cooling System repairs; thermostat and water pump replacement.Rebuilding engines, timing belts/chains.Advising customer of needed maintenance, explaining what will be performed and giving options.Roadside assistance.

Managed routes in our system. Work included adding new routes, editing existing ones, and taking down outdated routes.Work also included collaborating and dealing with multiple personalities as I was a liaison between multiple VAs within the Flight Unlimited network.Facilitating upgrade from old software (VAFs; VA Financials) to new software (smartCARS). Ensuring smooth transition from data to personnel training. Filling in gaps of data that became corrupted or unreadable across platforms.

Heating, Ventilation, Air Conditioning, And Refrigeration Technology

High School Diploma, General Education