Over 20+ years cumulative automotive experience, with 7 yrs. in management positions, 6 years as a service advisor, building on 8 yrs. in sales, Also 10+ try’s. maintaining and repairing personal vehicles. 7 yrs. as self-taught audio technicianOver the years, I have achieved the highest award from Honda in customer satisfaction (President’s Award) for 3 years straight, to achieve this award the dealership needed to be in the top 15% in the nation. I have also built strong relations with customers, generating over a $1,000,000 gross profit in service sales while maintaining a high CSI rating. I managed training for sales and service employees while working closely with General Managers and Team Managers to create new procedures which helped raise employee satisfaction along with customer satisfaction.Currently, I am the Owner and Developer at Gudebrod Audio (www.gudebrodaudio.com). Over the past 7 years, I have developed a high-end single-ended stereo line-level input preamplifier. This required extensive research and development, market analyzation for optimal positioning and pricing, working with outside vendors, networking at the Audio Expo North America show annually, and purchasing of materials.