Responsible for in sprint regression testing and quarterly release testing• Executed in sprint testing and regression testing of bugs• Scoped and executed hands on testing of new features changes• Created automation testing tickets for new features, once stable• Executed and triaged release and nightly automation failures • Supported and asssisted other development and QA teams• Created and updated automation tests and coverage as time allows using Python and PyTest

Responsible for release testing of multiple infrastructure components• Created and maintained automation and manual tests for existing product components• Automated manual tests to reduce testing cycles and increase testing coverage using Python and PyTest• Helped diagnose and troubleshoot bugs and issues reported• Setup and maintained Jenkins jobs for running tests across different testing domains• Reverse engineered and documented existing software expectations and dependencies• Created scripts to reduce toil while deploying and ensure consistency and repeatability• Created and maintained tables and dashboards for tracking performance of components and subsystems• Diagnosed production problems and determined reproductions and workarounds

Responsible to improve and maintain automated acceptance tests and the framework • Review issues found by automated regression testing written using Python and PyTest • Refactor testing framework and existing tests to add additional platform support • Review existing test coverage and address test duplication and missing test coverage • Diagnosing failures to determine if they are product or testing issues and documenting them

I was responsible for addressing and testing issues discovered by customers and in the CI/CD pipeline at the unit and acceptance test level.• Reviewed issues in the Puppet product. Addressed issues found internally or by the community. Added and updated tests to ensure coverage of the change and existing code in Ruby Rspec tests at the spec unit test and acceptance test level.• Reviewed other team member changes, and preformed change and regression testing.Preformed manual and exploratory testing of new product features. Preformed validation of release candidate builds.• Preformed review and triage of Jenkins based continuous integration /continuous delivery pipelines.• Responsible for test automation of Puppet components for FOSS, Free Open Source Software. Identified and corrected software or acceptance test issues caused by changes to enable them to run on all the supported platforms in the continuous integration /continuous delivery pipeline.

I was responsible for defining, scoping, and writing automated and manual acceptance tests for the agent, messaging infrastructure and server to ensure accurate and reliable communication between the server and its agents• Responsible for defining, scoping, and writing automated acceptance tests for the agent, messaging infrastructure and server to ensure accurate and reliable communication between the server and its agents.• Defined testing strategy and coverage levels for my project team, communicating needs and requirements• Defined and created component level automated continuous integration acceptance tests to be run daily utilizing Ruby/RSpec, and Cucumber ensuring correct functionality of the each component• Performed hands on testing of individual components and the complete product stack• Filed bug reports and assisted development as necessary in re-production, isolation, and verification of fixes• Created and reviewed customer documentation• Reviewed and answered Sales Engineer and Support questions, created and delivered new product training• Reviewed customer escalations, determined the root cause, found workarounds, and create action plans to correct the customers issue• Supported multiple other products and teams as they worked to integrate our teams components

I was responsible for integration testing of multiple Symantec products in complex environments including stand alone servers and highly available clusters. This starts with the initial planning phase and ends with the writing of the final test report.• Performed manual and automated integration testing of Symantec products. Reviewed new features and designs, created test plans, created test cases, performed testing, reviewed customer documentation, and created the final test reports for testing projects. • Performed Integration testing between Symantec products• Worked as an individual contributor performing manual test cases, collecting logs, testing features and documentation, filing incidents, and tracking progress• Worked as a team of one and as the team lead on different projects working to ensure progress, accountability, and effectiveness of the testing project efforts. Addressed problems as they arose, found solutions, and adapted as requirements and needs changed during a project’s testing cycle.• Reviewed and corrected customer documentation to ensure validity, usability, and consistency to improve the customer experience• Worked customer escalations by determining the customer’s issue. Designed and performed tests to cover the issue and documented my findings internally to the product teams and externally to the customer.• Reviewed customer support call data looking for trends and testing gaps which needed to be addressed to improve testing coverage• Reviewed engineering functional design documents to address supportability, customer usability, and project integration issues before implementation work began• Performed systems administration tasks for the lab’s production servers and storage arrays including NFS, DNS, NIS, DHCP, system installation, Samba, SAN configuration, console access, and troubleshooting

I performed Integration testing of Storage Foundation and Storage Foundation for Oracle V4.0. (VxVM, VxFS, VVR, VCS, Oracle) on Solaris and Linux RedHat.Wrote automated test cases in perl utilizing the Automated Testing Framework harness.Reviewed and corrected customer documentation and internal documentation.

Designed and created a software suite using Python to manipulate residential house virtual tours for display on the web, integrating an Access database, FTP server, and Web Server.

As part of a team, wrote a white paper comparing the Veritas Volume Manager against the Solaris Solstice DiskSuite. Designed, documented, and tested a conversion utility for converting a Solstice DiskSuite configuration to a Veritas Volume Manager configuration.

IBM by merger, see Sequent.

Resolved customer support escalations for the Sequent Volume Manger and ptx/Clusters products. Diagnosed customer problems and created action plans to address their issues. Served as the point of contact between customer service and engineering, and worked to ensure that customer issues were being addressed by patches or in future releases. Created and taught Volume Manager and Cluster debugging classes to support personnel.

Administered SunOS and Intel based desktop workstations and servers. Maintained existing systems, established installation, patch, and upgrade procedures, projected future needs, and handled the ordering and install of new hardware.