projects

Lead and manage the companyteach project management courselead a non profit association oriented in keeping elderly people at home network in the area with executive of different companies to generate business opportunities

- Defined the strategy for the ICC based upon Dassault PLM solutions by promoting IBM technologies in industries, - Led a highly skilled team specialists towards pre sales materials in Integrated Industry Solutions- Communicate the uniqueness and added value of the center to the PLM community Was Strategy & change Consultant for CLS Bank, in charge of improving End to End processes, setting formal inspection, decreasing defects (Belgium, GB), was static testing facilitator of risks assessment quality characteristics workshops Was Accountable for international Application Maintenance Services (AMS), responsible for committing resources (30) and achieving customer satisfaction, cost, expense, revenue (M$50) of critical importance, responsible for quality output for highly visible services ; Managed Europe Level 2 support and change in the "follow the sun "process (13 sites within 7 countries, 13 applications, 5000 customers with Solectron) : delivery & support, strategic outsourcing.

Designed complex and new situations (EAI = Enterprise Application Interface, . ), anticipated potential problems and future trends, assessed opportunities, impacts and risks for international Customer Relationship Management (10 sites worldwide, 200 reps, $3billion sales) ; Was responsible for the Customer Satisfaction (Roquette) and budget Led multifunctional team (20) with an overall strategy (organization, communication, training), influenced people when issues were complexes and required diplomacy, to implement a business strategic product with executive review: design & delivery

- Built the information system for BSA Inc. (shoe company): design & delivery, overseen the maintenance of the new system: strategic outsourcing, managed the information system quality: improves worksheets, account management procedures, and reports by adapting commercial software, or writing new applications: quality assurance

Assisted companies in finding solutions to upgrade their information system, managed customer (DGA) information system Led the R&D team who created a trademarked software that integrated all of a middle size company data (marketing, HR, products and all advertising communication Increased AECL sales as much as 10 times ($100,000 to $1 million) over 5 years Did all the finance & accounting, analyzed and cut costs as much as 50% by reviewing and reorganizing purchase department and procedures Managed work relationship, did personnel administration (hired, trained and managed all 15 employees), Obtained the highest certification (ISO 9001) for quality control & management for the company within a year Designed, realized, delivered and supported equipment for experiments in space shuttle by managing team around mechanical and electronically software tools (AutoCAD, Racal-redac)

Supported the military aircraft RAFALE and Airbus320 landing gear anomalies and wheel misalignment. Designed, delivered the initial testing device to measure range of opening and closure Airbus 320 landing gears.Eric Labat UK.doc 1