Eric Ladwig Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

-Responsible for strategically discovering, refining, prioritizing, and implementing new products and features, via agile methodology, within our B2B SaaS applications to improve market value proposition and drive company vision within the utility industry-Own and lead ongoing development of multiple product solutions, including inbound and outbound.

Chicago, Illinois, United States

Chicago, Illinois, United States

-Led all client technical software solution requirements from initial post-sales discovery to application deployment for maintaining project timelines and client satisfaction -Designed and managed client’s custom solution configuration, including configuring mobile, web, export, report, and data visualization applications and services on multi-million.

Chicago, IL

-Oversaw pre-deployment software and hardware activities with clients, including application and equipment setup and testing logistics-Conducted instructor-led training sessions to hundreds of non-technical end users, both in-person and remotely, and managed classroom participation and feedback to achieve company and client’s desired outcomes-Provided.

Greater Chicago Area

- Manage all backend operations, including script, dashboard, troubleshooting and QC maintenance, for USA, Canada, Mexico, and Brazil regions, combining for 225+ Field Associates and Leads- Run consistent reports for Program Managers to track field work efficiency and plausibility for promotions- Organize and head time-sensitive, special field experiments.

201 E. Peabody, Champaign, IL

- Maintained customer satisfaction between Campus Recreation and the public in the State of Illinois’ largest fitness facility- Retained a working knowledge of facility policies, operations, and procedures- Ensured the correctness of all registration and membership forms processed- Sold memberships, professional shop items, and concessions- Supervised over.