Eric Lafon Email & Phone Number
@hiverhq.com
4 phones found area 858 and 855
LinkedIn matched
Who is Eric Lafon? Overview
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Eric Lafon is listed as Senior Customer Success Manager at Hiver, a with 265 employees, based in Denver, Colorado, United States. AeroLeads shows a work email signal at hiverhq.com, phone signal with area code 858, 855, and a matched LinkedIn profile for Eric Lafon.
Eric Lafon previously worked as Customer Success Manager at Hiver and Senior Strategic Customer Success Manager at Wrike. Eric Lafon holds Bachelor Of Science, Business Administration, Marketing from Sonoma State University.
Email format at Hiver
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AeroLeads found 1 current-domain work email signal for Eric Lafon. Compare company email patterns before reaching out.
About Eric Lafon
I grew up a multi-sport athlete, eventually playing soccer in college and 2 years professionally in Germany. My passion and drive on the soccer field has now translated over to the professional world as a seasoned SaaS Client Success Manager. I am passionate about turning every client into raving fans by understanding customer needs and effectively communicating a plan of action. My areas of expertise include the following:- Client retention/churn mitigation- Consultative relationship building- Process improvements- Renewals, expansions, upgrades- Data analysis and executive reviews- Change management- Learning new technologies I look forward to connecting with like-minded individuals!
Listed skills include Customer Service, Spanish, Social Media, Sales, and 27 others.
Eric Lafon's current company
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Eric Lafon work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Current
Senior Strategic Customer Success Manager
As a Strategic CSM at Wrike, I helped support 30 Enterprise accounts (including Fortune 500 companies) unlock the value of Wrike to achieve their business outcomes. Some of my key responsibilities and accomplishments include:* Managed a book of business of 30 accounts and $4M+ in ARR* Lead business reviews to assess progress against goals, measure impact of Wrike & discuss opportunities for further improvement.* Partnered with Marketing to lead a series of virtual User Group Conferences (e.g., discuss challenges, best practices, and determine strategies) * Partnered with Sales counterparts to establish guidelines for staff roles, responsibilities, and expectations (e.g. communication strategies) to enhance customer experiences, resulting in $236k in closed business from Customer Success Qualified Leads (CSQL's).* Built and executed joint success plans with C-suite stakeholders, achieving alignment on business goals and KPI's
Customer Success Manager
At Lytx, (formerly DriveCam, Inc.), we harness the power of data to change human behavior and help good companies become better. Our flagship product, DriveCam powered by Lytx, helps companies advance the safety and efficiency of their drivers.We identify and address the causes of risky driving behavior by collecting vehicle and driver data and combining it with predictive analytics and our Lytx Insights program to help our clients be safer on the roads every day.Our clients realize tremendous ROI by lowering operating and insurance costs, while achieving greater efficiency and compliance.We’re Lytx. Delivering Insights. Driving Results.
Customer Success Manager
Ezoic is a venture-backed technology company headquartered in San Diego, California. Ezoic uses real-time multivariate testing to optimize informational websites based on layout and ad placement. Publishers that partner with Ezoic usually experience 200-300% increases in revenue and enhanced user experience metrics (time on site, page views per visit).We work with publishers from around the world to improve their sites. Ezoic aims to:1) Increase ad revenue2) Improve user experience metrics (time on site, page views per visit, etc.)3) Future-proof sites with modernized, easily-navigable layouts4) Ensure each site has touch and swipe enabled mobile and tablet versions
Customer Success Manager
Peek has been named one of "The 50 Best Websites in the World" (TIME) and one of "The World's Top 10 Most Innovative Companies in Travel" (Fast Company). Peek makes the world's tours & activities easily bookable with our industry-leading technology that (1) empowers partners to better manage their businesses and (2) enables consumers to find experiences that create lasting memories. Peek is backed by Eric Schmidt (Google), Jack Dorsey (Twitter), Brad Gerstner (Orbitz), and Jeff Fluhr (StubHub).Responsibilities include, but not limited to:• Manage high profile accounts, build and maintain lasting relationships with clients, primary point of contact in post-onboarding process• Provide technical support to users and clients• Collaborate with sales, production and product/engineering to ensure partner success and product adoption• Consultative business support for vendors via incoming and outgoing emails and phone calls• Spearhead all company social media outlets, including copywriting, research, and management
Travel Blogger
Travel Specialist
Operations Manager
While POTHOS, Inc. may have many competencies that we are technically qualified and have delivered to clients, our core focus is Strategic Meeting Management.Strategic meeting management services encompasses the C-level planning; ROI/ROO, metrics as well as the deliverable details and attendee experience; from executive-level program development that sets and measures goals and objectives to the logistics of selecting an ideal venue to organizing registration and beyond. We are a meeting planning company and partner that will simultaneously focus on the project experiences as well as serve the interests of the stakeholders and shareholders. This area includes event management.
Corporate Travel Agent/Account Support
While POTHOS, Inc. may have many competencies that we are technically qualified and have delivered to clients, our core focus is Strategic Meeting Management.Strategic meeting management services encompasses the C-level planning; ROI/ROO, metrics as well as the deliverable details and attendee experience; from executive-level program development that sets and measures goals and objectives to the logistics of selecting an ideal venue to organizing registration and beyond. We are a meeting planning company and partner that will simultaneously focus on the project experiences as well as serve the interests of the stakeholders and shareholders. This area includes event management.
Website Technical Support
Professional Soccer Player
Question Assistance Center Representative
Colleagues at Hiver
Other employees you can reach at hiverhq.com. View company contacts for 265 employees →
Subhra Jyoti Baroi
Colleague at HiverTinsukia, Assam, India
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Aishwarya Uppal
Colleague at HiverPune, Maharashtra, India
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Vikram T.
Colleague at HiverIndia
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Janavi Mahesh
Colleague at HiverBengaluru, Karnataka, India
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Shradha Shet
Colleague at HiverIndia
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Reshma George M
Colleague at HiverBengaluru, Karnataka, India
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Nisha Rajan
Colleague at HiverBangalore Urban, Karnataka, India
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Shrinivas Badri
Colleague at HiverChennai, Tamil Nadu, India
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Sonali Nilekar
Colleague at HiverPune, Maharashtra, India
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HS
Hargovind S.
Colleague at HiverIndia
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Eric Lafon education
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Sonoma State University
Frequently asked questions about Eric Lafon
Quick answers generated from the profile data available on this page.
What company does Eric Lafon work for?
Eric Lafon works for Hiver.
What is Eric Lafon's role at Hiver?
Eric Lafon is listed as Senior Customer Success Manager at Hiver.
What is Eric Lafon's email address?
AeroLeads has found 1 work email signal at @hiverhq.com for Eric Lafon at Hiver.
What is Eric Lafon's phone number?
AeroLeads has found 4 phone signal(s) with area code 858, 855 for Eric Lafon at Hiver.
Where is Eric Lafon based?
Eric Lafon is based in Denver, Colorado, United States while working with Hiver.
What companies has Eric Lafon worked for?
Eric Lafon has worked for Hiver, Wrike, Lytx, Inc., Ezoic, and Peek.Com.
Who are Eric Lafon's colleagues at Hiver?
Eric Lafon's colleagues at Hiver include Subhra Jyoti Baroi, Aishwarya Uppal, Vikram T., Janavi Mahesh, and Shradha Shet.
How can I contact Eric Lafon?
You can use AeroLeads to view verified contact signals for Eric Lafon at Hiver, including work email, phone, and LinkedIn data when available.
What schools did Eric Lafon attend?
Eric Lafon holds Bachelor Of Science, Business Administration, Marketing from Sonoma State University.
What skills is Eric Lafon known for?
Eric Lafon is listed with skills including Customer Service, Spanish, Social Media, Sales, Travel, Travel Management, Account Management, and Technical Support.
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