Eric Lai Email & Phone Number

Kuala Lumpur, My

Kuala Lumpur, Malaysia

> Lead the Organizational Development area: talent management, performance management, recruitment, organization effectiveness, learning & development and employee relations. > HR Business Partner – provide consultation services, engagement solutions, and facilitation of people processes.

Kuala Lumpur, Malaysia

1. HR Services & Solutions (HRSS) Client Manager - Malaysia/Thailand/Singapore (Selected BUs), Aug 2009 – May 2011:Lead client management in HRSS operations with IBM as primary service vendor. Country Lead on joint business planning on HRSS initiative development, management and deployment.2. Customer Team HR (CTHR) Manager - Malaysia/Singapore and ASEAN CTHR Network Leader, Jul 2007 – Jul 2009:HR Business Partner for Distributor Team and provide consulting services to seven P&G distributors in core HR work processes: talent supply, training and development, work planning, performance management, compensation & benefits, distributor leadership team effectiveness, career planning and HR personnel capability. Lead ASEAN CTHR to strengthen organization capability of the respective countries' distributors.3. Customer Business Development (CBD - Sales) HR Manager / Employee Relations Manager – Malaysia, Mar 2006 – Jun 2007:HR Business Partner for CBD to create organizational competitive advantage by managing key HR processes: enrolment planning, talent development, performance management, and organization effectiveness in CBD. Centre of expertise on employee relations issues.4. Corporate Talent Supply/Recruitment, Training & Development, and Employee Communications Manager, Aug 2002 – Feb 2006:Lead end-to-end talent supply process: sourcing strategy, enrolment planning, selection and onboarding. Identify training needs to develop training calendar, engage senior managers for delivery, and analyze training results. Planning and execution on corporate deployments e.g. annual convention. Owner of the organization performance management process.