Eric Lai Email & Phone Number

Hong Kong

Flow is the “Platform for Space” that helps locals and short-haul travellers to book a hotel room or office space by flexible duration. We help 3 to 5 star hotels and large co-working spaces to improve utilization and profit margin by up to 30%, while customers can book flexibly from 1 to 24 hours, saving up to 75% off the full-day prices.Website: https://app.flowtheroom.com/hk/enDownload Flow App: https://app.flowtheroom.com/hk/en/appEmail: info@flowtheroom.com

Hong Kong

Risk Advisory, compliance and operational excellence for Financial Services Industry ClientsSelected Experience:Investment Suitability Remediation (Global Swiss Private Bank)- As the workstream lead, performed gap analysis and recommended on suitability framework for discretionary mandate selling process and controls with respect to the HKMA/SFC regulatory requirements.- Took the PMO role on tracking the remediation progress of 170+ issues identified to facilitate weekly… Show more Risk Advisory, compliance and operational excellence for Financial Services Industry ClientsSelected Experience:Investment Suitability Remediation (Global Swiss Private Bank)- As the workstream lead, performed gap analysis and recommended on suitability framework for discretionary mandate selling process and controls with respect to the HKMA/SFC regulatory requirements.- Took the PMO role on tracking the remediation progress of 170+ issues identified to facilitate weekly management reporting to the client.Independent Review on Client Facilitation Trading (Leading Institutional Brokerage & Investment Group in APAC)- As the workstream lead, performed independent assessment on conflict of interest issues within Client Facilitation Trading business, in areas of system access management, segregation with agency/proprietary trading, order records & maintenance, and trade incident reporting with respect to the SFC's Code of Conduct; drafted and issued an independent report to the regulator.Development of TOM and Financial Modelling (An Offshore Greenfield Bank)- Supported a nascent offshore bank in bank license application and financial modelling, covering the draft of business plan, validation of underlying assumptions and forecast on revenues and costs in 5 years.- Participated in the design of Target Operating Model with a 90-180 day action plan for key business units prior to the start of business. The role has also involved HKMA/SFC licensing, internal control assessment under COSO / HKMA SPM, crisis management & simulation, and risk culture reform for banking and insurance clients. Show less