• Direct reporting to CFO• Keys deliverable on vendor management, contract management, PO processing, HQ approval processes, procurement policies, processes and ledger.

Part of Maybank Local Incorporated IT project team on Infrastructure, Conversion, Integration & Deployment.

3 years in Consumer Technology-CoreBank as Senior Manager responsible for providing application support to ensure quality processes, timely project delivery and cost saving. In addition, was tasked to oversee governance on Contingency Operating Base, information security, manage resource capacity planning, budget forecast and vendor management also as COB coordinator for CoreBank products.

7 years in Production Delivery Infrastructure & Deployment team supporting Bank, Wealth, Private Banking and Card application teams. • 2 years as Project Deployment Manager supporting project manager and application product team’s requirement in both test and deploy environment to system supports. Provided support to application team on technical advice and recommended solutions on both batch & online till project rollout to production. • 5 years as Production Assurance Manager to oversee & improved production batch SLA within acceptable window buffer and online for better performance. Managed all application incident & problem tickets till closure with recommended temporary workaround or long-term solution and preventive action as necessary.

2 years in Data Center Operation team as Operation Analyst Manager to automate or improve operation day to day/IPL checklist, problem escalation process. Batch & online improvement on SLA and availability. Support COB testing as Data Center coordinator.

10 years in Data Center Operation team as Data Center Operation Floor Manager lending a team of 12 to support 24/7 online, network availability & batch processing failure recovery. Supported COB testing on both batch & online.