Service Delivery Director
Gientech Singapore Pte Ltd
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Eric Lam Email & Phone Number
Service Delivery Director
at
Gientech Singapore Pte Ltd
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✓ Verified July 2026
2 data sources
Profile completeness 86%
Current company
Gientech Singapore Pte Ltd
Role
Service Delivery Director
Location
Singapore
Who is Eric Lam? Overview
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Quick answer
Eric Lam is listed as Service Delivery Director at Gientech Singapore Pte Ltd, based in Singapore. AeroLeads shows a matched LinkedIn profile for Eric Lam.
Eric Lam previously worked as Head of BIZ Operations & Service at 6Estates - Ai Fintech and Head of Procurement & Operation at Oneconnect Financial Technology.
Profile bio
About Eric Lam
Eric Lam is a Service Delivery Director at Gientech Singapore Pte Ltd. He possess expertise in itil v3 foundation, business analysis, project management, software development life cycle.
Listed skills include Itil V3 Foundation, Business Analysis, Project Management, and Software Development Life Cycle.
Current workplace
Eric Lam's current company
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Gientech Singapore Pte Ltd
9 roles
Eric Lam work experience
A career timeline built from the work history available for this profile.
Head Of Biz Operations & Service
Jun 2022 - Sep 2024
Head Of Procurement & Operation
• Direct reporting to CFO• Keys deliverable on vendor management, contract management, PO processing, HQ approval processes, procurement policies, processes and ledger.
Aug 2021 - May 2022
Head Of It Operations
Aug 2018 - Oct 2021
Project Technical Lead (Maybank)
Steenbok Pte Ltd
Part of Maybank Local Incorporated IT project team on Infrastructure, Conversion, Integration & Deployment.
Nov 2016 - Aug 2018
Vice President
3 years in Consumer Technology-CoreBank as Senior Manager responsible for providing application support to ensure quality processes, timely project delivery and cost saving. In addition, was tasked to oversee governance on Contingency Operating Base, information security, manage resource capacity planning, budget forecast and vendor management also as COB coordinator for CoreBank products.
Sep 2012 - Apr 2016
Assistant Vice President
7 years in Production Delivery Infrastructure & Deployment team supporting Bank, Wealth, Private Banking and Card application teams. • 2 years as Project Deployment Manager supporting project manager and application product team’s requirement in both test and deploy environment to system supports. Provided support to application team on technical advice and recommended solutions on both batch & online till project rollout to production. • 5 years as Production Assurance Manager to oversee & improved production batch SLA within acceptable window buffer and online for better performance. Managed all application incident & problem tickets till closure with recommended temporary workaround or long-term solution and preventive action as necessary.
May 2005 - Aug 2012
Manager
2 years in Data Center Operation team as Operation Analyst Manager to automate or improve operation day to day/IPL checklist, problem escalation process. Batch & online improvement on SLA and availability. Support COB testing as Data Center coordinator.
Jan 2003 - Apr 2005
Assistance Manager
10 years in Data Center Operation team as Data Center Operation Floor Manager lending a team of 12 to support 24/7 online, network availability & batch processing failure recovery. Supported COB testing on both batch & online.
Apr 1993 - Dec 2002
FAQ
Frequently asked questions about Eric Lam
Quick answers generated from the profile data available on this page.
What company does Eric Lam work for?
Eric Lam works for Gientech Singapore Pte Ltd.
What is Eric Lam's role at Gientech Singapore Pte Ltd?
Eric Lam is listed as Service Delivery Director at Gientech Singapore Pte Ltd.
Where is Eric Lam based?
Eric Lam is based in Singapore while working with Gientech Singapore Pte Ltd.
What companies has Eric Lam worked for?
Eric Lam has worked for Gientech Singapore Pte Ltd, 6Estates - Ai Fintech, Oneconnect Financial Technology, Oneconnect Financial Technology (Singapore), and Steenbok Pte Ltd.
How can I contact Eric Lam?
You can use AeroLeads to view verified contact signals for Eric Lam at Gientech Singapore Pte Ltd, including work email, phone, and LinkedIn data when available.
What skills is Eric Lam known for?
Eric Lam is listed with skills including Itil V3 Foundation, Business Analysis, Project Management, and Software Development Life Cycle.
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