Eric Lambor Email & Phone Number

Avondale, Arizona, United States

Phoenix, Arizona

• Opened new store, grew store to $530,000 in total revenues in 19 months.
• Prepared and analyzed daily, monthly and other company reports and communicate financial information to various levels of management.
• Coached, lead and developed 65 team members for the company to maximize their performance potential and receiving high reviews for training.
• Managed all store operations to ensure that sales transactions, customer payments and collection activities are properly performed in accordance with the Company's operations procedures and all applicable laws.
• Increased store profitability through customer relationship development, community involvement, marketing, soliciting new business sources, and managing all store operating expenses.
• Controlled charge-offs below 2% of total accounts below corporate average.

Phoenix, Arizona

• Controlled the daily operations for a 414 unit apartment complex.
• Managed rent collections and reduced past dues by an average of 6 per day representing a 40% reduction.
• Promoted from smaller property of 222 units to larger property of 414 units in first year.Managed and resolved all disputes including payment demands, evictions and security issues.
• Maintain an efficient operation of the property management consistent with Loss Prevention and Corporate policies and procedures.
• Took initiative to perform festivals, fun games and other celebration activities, to maintain the premises environment healthy and peaceful.
• Developed and maintained property and client database.

Phoenix, Arizona

• Managed a fleet of 110 vehicles valued at over $2 million.
• Increased annual income of branch by 18%.
• Awarded Employee of the Year in December 2005.
• Conducted training for new team members at training branch.
• Managed required preventative maintenance for all vehicles.
• Developed market initiatives to prospective new accounts and maintained strong relationships with current accounts.

Phoenix, Arizona

• Managed 15 employees (Front Desk & Customer Service).
• Department Safety Training Manager (Front desk & Customer Service).
• Recognized as Commitment Award Winner for November 2004.
• Managed the past guest opinion surveys regarding the Front Desk.
• Trained new hires in on-boarding process.
• Produced weekly schedule for Front Desk.

Tucson, Arizona

• Managed 12 employees (Front desk & Bellman).
• Prepared weekly shift schedule.
• Conducted all performance evaluations for department personnel.

Tucson, Arizona

• Managed 8 front desk employees.
• Participated in departmental intern program.
• Developed a reference manual for a new department and instituted an improved method of delivering service to clients.
• Recognized as employee of the month for June 2000.

Scottsdale, Arizona

• Responsible for checking guests in and out.
• Received formal recognition by guests for providing outstanding service.

Scottsdale, Arizona

• Provided customer service and assisted guests with their luggage.
• Set up banquet rooms for clients.