Eric Lamdin

Eric Lamdin Email and Phone Number

Service Manager at CertifiedCIO @ Certified CIO
Eric Lamdin's Location
Baltimore, Maryland, United States, United States
Eric Lamdin's Contact Details

Eric Lamdin personal email

n/a

Eric Lamdin phone numbers

About Eric Lamdin

I am currently the Service Manager at Certified CIO overseeing service and helpdesk operations. Certified CIO is MD and PA's premier IT managed service provider with an experienced and dedicated team of engineers who specialize in solving problems and implementing solutions. We envision a world where every client we support has no issues and doesn't need to engage us for our services and where Certified CIO makes IT "easy".​​We believe our clients should leverage their technology to achieve their company goals in an efficient, effective and hassle-free manner.We help organizations establish clarity in their technology needs, facilitate projects and system management to meet those needs that sustain their efficiency, effectiveness and success.​​A proud 2013 graduate of Salisbury University with a Bachelor's Degree in Information Systems from the Perdue School of Business, with honors.

Eric Lamdin's Current Company Details
Certified CIO

Certified Cio

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Service Manager at CertifiedCIO
Eric Lamdin Work Experience Details
  • Certified Cio
    Service Manager
    Certified Cio Sep 2019 - Present
    Towson, Maryland, Us
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  • Certified Cio
    Help Desk Engineer
    Certified Cio Sep 2016 - Present
    Towson, Maryland, Us
    Technical support for user inquiries and technical problems regarding computer software or hardware operation to resolve user problems. Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.Responsible for upkeep on all client technology.Coordinate with vendors or product specific technicians for resolving cross platform issues.Experience maintaining and deploying on premises and cloud servers, Office 365 administration.Ensuring HIPAA regulations at client environments/Certifications in 3CX voip phone systems.Experience configuring client networks and replacing network components.
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  • Helion Technologies
    Desktop Support Level 2
    Helion Technologies Feb 2015 - Sep 2016
    Timonium, Maryland, Us
    -Second level support for user inquiries and technical problems regarding computer software or hardware operation to resolve problems.-Assist users to diagnose and solve data communication problems.-Install and perform repairs to hardware, software, or peripheral equipment, following design or installation specifications.-Deploy software and updates across multiple client workstations remotely.-Maintain the peripherals, such as printers, that are connected to the network.-Coordinate with vendors or product specific technicians for resolving cross platform issues.-Set up user accounts in Active Directory, Exchange, and other platforms; regulating and monitoring file access to ensure confidentiality and proper use.-Configure and test computer hardware, networking software and operating system software.-Configure, monitor, and maintain email applications or virus protection software.-Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.-Responsible for documenting and updating all customer correspondence and relevant internal information in support tickets via ticketing system.
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  • Micros Systems Inc
    Customer Support Analyst
    Micros Systems Inc May 2013 - Feb 2015
    Columbia, Maryland, Us
    -Provide technical support to customers that use MICROS systems. -Query and interact with SQL/Sybase databases. -Problem solving with customers regarding technical issues, including remote assistance, troubleshooting, and programming some facets of the MICROS system. -Receive escalations and replicate known issues in lab environments for Research and Development.
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Eric Lamdin Skills

Problem Solving Access Dedication To Continuous Improvement Microsoft Applications Microsoft Excel Database Modeling Database Design Information Solutions Enterprise Information Systems Sap Erp Staff Management Experience Analytics Sap Business Bydesign

Eric Lamdin Education Details

  • Salisbury University
    Salisbury University
    Information Systems

Frequently Asked Questions about Eric Lamdin

What company does Eric Lamdin work for?

Eric Lamdin works for Certified Cio

What is Eric Lamdin's role at the current company?

Eric Lamdin's current role is Service Manager at CertifiedCIO.

What is Eric Lamdin's email address?

Eric Lamdin's email address is gl****@****btv.net

What is Eric Lamdin's direct phone number?

Eric Lamdin's direct phone number is +141079*****

What schools did Eric Lamdin attend?

Eric Lamdin attended Salisbury University.

What skills is Eric Lamdin known for?

Eric Lamdin has skills like Problem Solving, Access, Dedication To Continuous Improvement, Microsoft Applications, Microsoft Excel, Database Modeling, Database Design, Information Solutions, Enterprise Information Systems, Sap Erp, Staff Management Experience, Analytics.

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