Service Manager
Current
Sep 2019 - Present
AeroLeads people directory · profile
Eric Lamdin Email & Phone Number
Service Manager
at
Certified CIO
1 work email found
@certifiedcio.com
2 phones found area 410
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Who is Eric Lamdin? Overview
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Quick answer
Eric Lamdin is listed as Service Manager at Certified CIO, based in Baltimore, Maryland, United States. AeroLeads shows a work email signal at certifiedcio.com, phone signal with area code 410, and a matched LinkedIn profile for Eric Lamdin.
Eric Lamdin previously worked as Help desk Engineer at Certified Cio and Desktop Support Level 2 at Helion Technologies. Eric Lamdin holds Bachelor'S Degree, Information Systems from Salisbury University.
Company email context
Email format at Certified CIO
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{first_initial}{last}@certifiedcio.com
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AeroLeads found 1 current-domain work email signal for Eric Lamdin. Compare company email patterns before reaching out.
Profile bio
About Eric Lamdin
I am currently the Service Manager at Certified CIO overseeing service and helpdesk operations. Certified CIO is MD and PA's premier IT managed service provider with an experienced and dedicated team of engineers who specialize in solving problems and implementing solutions. We envision a world where every client we support has no issues and doesn't need to engage us for our services and where Certified CIO makes IT "easy".We believe our clients should leverage their technology to achieve their company goals in an efficient, effective and hassle-free manner.We help organizations establish clarity in their technology needs, facilitate projects and system management to meet those needs that sustain their efficiency, effectiveness and success.A proud 2013 graduate of Salisbury University with a Bachelor's Degree in Information Systems from the Perdue School of Business, with honors.
Listed skills include Problem Solving, Access, Dedication To Continuous Improvement, Microsoft Applications, and 9 others.
Current workplace
Eric Lamdin's current company
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4 roles
Eric Lamdin work experience
A career timeline built from the work history available for this profile.
Help Desk Engineer
Technical support for user inquiries and technical problems regarding computer software or hardware operation to resolve user problems. Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.Responsible for upkeep on all client technology.Coordinate with vendors or product specific technicians for resolving cross platform issues.Experience maintaining and deploying on premises and cloud servers, Office 365 administration.Ensuring HIPAA regulations at client environments/Certifications in 3CX voip phone systems.Experience configuring client networks and replacing network components.
Desktop Support Level 2
-Second level support for user inquiries and technical problems regarding computer software or hardware operation to resolve problems.-Assist users to diagnose and solve data communication problems.-Install and perform repairs to hardware, software, or peripheral equipment, following design or installation specifications.-Deploy software and updates across multiple client workstations remotely.-Maintain the peripherals, such as printers, that are connected to the network.-Coordinate with vendors or product specific technicians for resolving cross platform issues.-Set up user accounts in Active Directory, Exchange, and other platforms; regulating and monitoring file access to ensure confidentiality and proper use.-Configure and test computer hardware, networking software and operating system software.-Configure, monitor, and maintain email applications or virus protection software.-Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.-Responsible for documenting and updating all customer correspondence and relevant internal information in support tickets via ticketing system.
Feb 2015 - Sep 2016
Customer Support Analyst
-Provide technical support to customers that use MICROS systems. -Query and interact with SQL/Sybase databases. -Problem solving with customers regarding technical issues, including remote assistance, troubleshooting, and programming some facets of the MICROS system. -Receive escalations and replicate known issues in lab environments for Research and Development.
May 2013 - Feb 2015
1 education record
Eric Lamdin education
-
Salisbury University
FAQ
Frequently asked questions about Eric Lamdin
Quick answers generated from the profile data available on this page.
What company does Eric Lamdin work for?
Eric Lamdin works for Certified CIO.
What is Eric Lamdin's role at Certified CIO?
Eric Lamdin is listed as Service Manager at Certified CIO.
What is Eric Lamdin's email address?
AeroLeads has found 1 work email signal at @certifiedcio.com for Eric Lamdin at Certified CIO.
What is Eric Lamdin's phone number?
AeroLeads has found 2 phone signal(s) with area code 410 for Eric Lamdin at Certified CIO.
Where is Eric Lamdin based?
Eric Lamdin is based in Baltimore, Maryland, United States while working with Certified CIO.
What companies has Eric Lamdin worked for?
Eric Lamdin has worked for Certified Cio, Helion Technologies, and Micros Systems Inc.
How can I contact Eric Lamdin?
You can use AeroLeads to view verified contact signals for Eric Lamdin at Certified CIO, including work email, phone, and LinkedIn data when available.
What schools did Eric Lamdin attend?
Eric Lamdin holds Bachelor'S Degree, Information Systems from Salisbury University.
What skills is Eric Lamdin known for?
Eric Lamdin is listed with skills including Problem Solving, Access, Dedication To Continuous Improvement, Microsoft Applications, Microsoft Excel, Database Modeling, Database Design, and Information Solutions.
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