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Eric Larocque Email & Phone Number

I create future leaders and high-performing sales and customer success teams. at BigSteelBox
Location: Kelowna, British Columbia, Canada 9 work roles 2 schools
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Role
I create future leaders and high-performing sales and customer success teams.
Location
Kelowna, British Columbia, Canada

Who is Eric Larocque? Overview

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Eric Larocque is listed as I create future leaders and high-performing sales and customer success teams. at BigSteelBox, based in Kelowna, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Eric Larocque.

Eric Larocque previously worked as Sales Manager - Inside Sales and Customer Success at Bigsteelbox and Sales Coach at Bigsteelbox. Eric Larocque holds Associate'S Degree, Accounting And Finance from Columbia Business School.

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Email format at BigSteelBox

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BigSteelBox

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Profile bio

About Eric Larocque

As the Head of Inside Sales and Customer Success at BigSteelBox, I lead a team of 30+ sales and service agents, supervisors, and sales coaches who provide exceptional service and solutions to our residential and commercial customers across Canada. With over 15 years of experience in sales leadership and customer success management, I have a proven track record of increasing customer satisfaction, retention, conversion rates, and revenue growth.My core competencies include customer relationship management, sales strategy and vision, sales forecasting, recruiting, sales coaching, mentoring, and training. I am passionate about developing and empowering my team to achieve their goals and deliver results. I am also always looking for new ways to leverage technology and data to optimize our processes and performance. I am proud to be part of BigSteelBox, which values innovation, collaboration, family, and love.Would I rather be feared or loved? Easy, both. I want people to be afraid of how much they love me.-Michael Gary Scott

Current workplace

Eric Larocque's current company

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BigSteelBox
Bigsteelbox
I create future leaders and high-performing sales and customer success teams.
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9 roles

Eric Larocque work experience

A career timeline built from the work history available for this profile.

Sales Manager - Inside Sales And Customer Success

Current

Kelowna, British Columbia, CA

  • Key Achievements:
  • Increased Inside Sales revenue from $9,016,200 to $26,989,000
  • My teams handle over 200k phone, chat and email transactions annually
  • Successfully helped over 24 employees get promoted within BigSteelBox and become contributors in various departments, such as Operations, Outside Sales and Finance.
  • I recruit, interview, and hire all employees myself
  • Increased Inside Sales Winnable close rate from 17.6% to over 38%
May 2019 - Present

Sales Coach

Kelowna, British Columbia, CA

  • After 6 weeks I was promoted to become the Sales Coach for BigSteelBox. Key Achievements:
  • Managed Sales Process, created call audit evaluation forms, and introduced sales coaching to Store Managers and Inside Sales.
  • Audited, coached, mentored, and met with over 20 agents monthly.
Mar 2018 - May 2019

Storage Consultant

Kelowna, British Columbia, CA

Provide knowledgeable, professional advice about BigSteelBox products and services to help customers with their moving and storage needs.

Feb 2018 - Mar 2018

Senior Digital Account Executive

Kelowna, British Columbia, CA

Nov 2016 - Jan 2018

Director Of Sales

Kelowna, British Columbia, CA

Jun 2015 - Sep 2016

Senior Sales Manager

Denver, CO, US

Jan 2013 - Jun 2015

Senior Business Development Representative

Denver, CO, US

Sep 2012 - Jan 2013

Business Development Representative

Denver, CO, US

Jun 2011 - Sep 2012

Senior Outside Sales Executive

Canada, CA

  • Responsible for building and developing business relationships with senior level executives of the Federal Government. Develop customer accounts by proactively gathering and reviewing information to identify high-level.
  • Devised & successfully implemented key business strategies (Cyber Security) to increase sales by 15%.
  • Exceeded Quarterly Quota 300% by Developing 6 new clients in first 6 months.
  • Took over the Cyber Security portfolio and increased sales from 0$ to 800,000$ in first 10 months.
  • Devised key operational strategies to boost area sales performance.
Apr 2007 - May 2011
2 education records

Eric Larocque education

Associate'S Degree, Accounting And Finance

Columbia Business School

Marketing/Marketing Management, General

Algonquin College Of Applied Arts And Technology
FAQ

Frequently asked questions about Eric Larocque

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What company does Eric Larocque work for?

Eric Larocque works for BigSteelBox.

What is Eric Larocque's role at BigSteelBox?

Eric Larocque is listed as I create future leaders and high-performing sales and customer success teams. at BigSteelBox.

Where is Eric Larocque based?

Eric Larocque is based in Kelowna, British Columbia, Canada while working with BigSteelBox.

What companies has Eric Larocque worked for?

Eric Larocque has worked for Bigsteelbox, Cheeky Monkey Media, Bananatag, Western Union, and Systematix.

How can I contact Eric Larocque?

You can use AeroLeads to view verified contact signals for Eric Larocque at BigSteelBox, including work email, phone, and LinkedIn data when available.

What schools did Eric Larocque attend?

Eric Larocque holds Associate'S Degree, Accounting And Finance from Columbia Business School.

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