Eric Larse Email and Phone Number
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I help my clients develop and reinforce more profitable service strategies through the intelligent use of customer satisfaction surveys and mystery shopping, linked with training and incentive programs.Our profit-based approach focuses on promoting and reinforcing positive and measurable changes in customer behaviors, leading to greater retention and revenue.---Summary of Skills- Consultative Research Design, including: definition of research objectives, selection of sample frame and sample plan, selection of data collection methodology, questionnaire design and anticipation of analysis.- Market Research Project Management, including: data collection design, vendor selection, pretest, vendor management, and analysis. - Experienced with broad spectrum of data collection methodologies, including: CATI, E-Mail, Web-Intercept, IVR, In-Person.- Customer Experience Consulting: Working with clients to help them take action on customer experience research to align company message to customer expectations, customer expectations to company standards, company standards to training contact, and training content to front-line execution. - Experienced with a broad spectrum of market research analysis techniques, including but not limited to: correlation analysis, factor analysis, significance testing, gap analysis, Critical Incident Technique- Consultative Sales, including: strategic sales planning, prospecting, funnel management, proposal writing & presentation, contract negotiation, and transition from sales to program/project management.- Business Management, including: Business planning, budgeting, P&L Management, hiring, leadership, legal and accounting.
Kinesis Cem, Llc
View- Website:
- kinesis-cem.com
- Employees:
- 5
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RetiredMy Next Chapter May 2023 - PresentSeattle, Washington, United States
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Co-Founder, Managing MemberKinesis Cem, Llc Mar 2001 - PresentKinesis helps leading brands develop and reinforce more profitable service strategies through the intelligent use of customer satisfaction surveys and mystery shopping linked with training and incentive programs. Our profit-based approach focuses on promoting and reinforcing positive and measurable changes in customer behaviors, leading to greater retention and revenue.www.kinesis-cem.com -
Account ExecutiveService Intelligence 1999 - 2001 -
Project ManagerMarket Trends 1995 - 1999
Eric Larse Skills
Eric Larse Education Details
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History -
Corporate & Real Estate Law
Frequently Asked Questions about Eric Larse
What company does Eric Larse work for?
Eric Larse works for Kinesis Cem, Llc
What is Eric Larse's role at the current company?
Eric Larse's current role is Retired: Explore, Learn, Relax.
What is Eric Larse's email address?
Eric Larse's email address is el****@****cem.com
What is Eric Larse's direct phone number?
Eric Larse's direct phone number is +120628*****
What schools did Eric Larse attend?
Eric Larse attended University Of Washington, University Of Washington, University Of San Diego School Of Law.
What skills is Eric Larse known for?
Eric Larse has skills like Market Research, Analytics, Marketing Research, Marketing Strategy, Leadership, Strategy, Business Strategy, Business Development, Strategic Planning, Segmentation, Marketing Communications, Data Analysis.
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