Eric Latowski Email & Phone Number

Warren, Mi

Responsible for installing, configuring, and maintaining operating systems on servers, including web servers and backup servers. Performed software installations and upgrades to operating systems and layered software packages. Made sure that networked assets maintained compliance with strict DoD security guidelines through STIG requirements and ACAS scans per DISA requirements. Ensured server and NAS data integrity by evaluating, implementing, and managing CommVault backup system and disaster recovery plans. Supported media management through internal methods and offsite storage and retrieval services. Managed assets and their lifecycles by tracking changes in group database. • Quickly acclimated to CommVault Simpana backup systems management and further trained others in use of system in terms of media management and overall system performance.• Was able to adjust to new environment quickly and surpassed suggested training milestones on many occasions.

Selfridge Air National Guard Base

Maintained two separate (classified and unclassified) DoD hosted Windows Active Directory web-based environments to service all Federal Government deployed personnel, while ensuring 24x7 availability. This included server and workstation deployment and maintenance, server and workstation environment patching via WSUS, hardware and software upgrades, backup configuration and maintenance, group policy configurations, and general system maintenance and troubleshooting. Made sure that each network maintained compliance with strict Department of Defense security guidelines through STIG requirements and Retina scans per DISA requirements. Supported a six person help desk by building and maintaining workstations that included Windows 7 configuration, Group Policy development, imaging, and troubleshooting.• Streamlined workstation image capture/deployment process to allow for greater efficiency. Cut previous time to image and secure a workstation by 50%. • Was able to acclimate to new environment quickly and surpassed suggested training milestones on many occasions.

Detroit Arsenal - Warren, Mi

Fulfilled duties as a Desktop Systems Administrator/IT Project Manager at a very high level using my computer technology knowledge, time management and organization skills. Imaged, configured, and maintained workstations and laptops running Windows operating systems in an 1800+ user DoD enterprise environment. Provided problem resolution in relation to LAN connectivity, printer support, software installation and support, hardware upgrades and lifecycle management. Worked as Information Assurance Support Officer (IASO) applying security patches and AV updates to classified systems. Supported and maintained SAP (Special Access Program) network. Connected and supported Blackberry devices. Used Remedy and ADP ticketing systems to ensure tracking of all items from report to closure. Developed user and peer training materials for a variety of technology areas. Managed IT projects for certain business groups as well as those impacting the organization as a whole.• Planned and managed 1800+ user client side email migration.• Looked upon to mentor new hires due to superior work ethic • Able to tailor support to best suit the specific customer’s wants and needs.

Selfirdge Air National Guard Base

Performed duties in a network operations center. Providing remote and desk-side support for 400+ Windows XP workstations and Windows 2003 servers on a DoD network. Was primary point of contact for end-user questions, troubleshooting, and other requests related to computer hardware and software. Created, deleted or modified user accounts and configured network share permissions and mailbox rights using Active Directory and Exchange 2003. Assisted in defining standard configurations and solutions. Remained abreast of current technologies and best practices that were applicable. Handled other assignments as necessary for the benefit of the network.

Clarkston, Mi

Provided network and computer support to small and medium businesses as well as residential customers. Routinely configured and maintained wired and wireless networks. Modified router ports and access lists. Setup and configured SonicWall firewall solutions based on customer needs. Experienced with internet access installation/setup including DSL and T1. Well versed in Microsoft operating systems including Windows VISTA, Windows XP and Windows 2003/2000 server. Skilled in account creation/modification using Active Directory. Configured and maintained DVD and tape backup solutions using industry standard software.

Tech 2000 Program, Training For Mcp,Msce, A+ Certifications

Liberal Arts And Sciences/Liberal Studies

Education record