I was a Project Manager of waste hauling companies for Navusoft, Inc, which is a cloud platform for service-based businesses. CRM, ERP, and mobile features. I had two waste hauling clients, both of which were not being serviced enough on the platform, and one I brought back to the company that had stopped paying their invoices due to lack of support before me. It was a great opportunity using my communication and presenting skills, along with my analytical and statistical aptitude.

My role has been in profitability analysis and regulatory, to special project, here in Client Services. From a profitability standpoint, I have been finding and updating locations where we were not getting all the fees and charges that the client should be charged for, as well as making sure that locations/services were not upside down from a price/cost standpoint. Since my start, I have worked on multiple projects that have brought in millions in additional revenue/margin. In addition, to get approval for introducing these charges and fees, I have multiple conversations with the PM’s, both email/phone/1x1. This position pulled together many of my skills that I have obtained from other jobs that I have had and look forward to helping them meet their goals in the future. For the past 3 years I have been managing the regional mandate reviews, throughout the country, from a state/county/city level. California regulatory changes have been a huge amount of my work, along with New York State, and New Jersey. I am currently working on California Organics and through this process have requested bids, negotiated quotes with sales teams and sometimes clients, worked with our market areas to be working on these mandates at the same time, trained the sales teams on what is happening from a regulatory standpoint in California for Organics and Recycling, on over 7,000 locations that were out of alignment with the mandates. I also have been holding training sessions with sales and other areas on upcoming mandates to prepare their clients for what’s on the horizon. I am the contact and lead the regulatory efforts for WM. The subject matter expert for all regulatory mandates in the county. The go to person for sales of all levels in the company.

The role of this position was pretty much keeping this non-profit in business: financials, annual appeal, donor relations, corporate and civic outreach, creating/planning and implementing multiple fundraisers during the year, administrative duties (no staff), being the person/face of the non-profit. Worked with the board of directors and social services to make sure that no person went hungry, was cold, or was without necessities.

· Pricing a $400MM book of business, working with Sales Leadership on multiple lines of business, and increasing our profit margin every year I was manager. Work consisted of pricing and financials of clients as well as entire book of business, presentations multiple times a year to entire sales team (one hour+), teleconferences with sales and the client on pricing and financials, data mining/analytics/statistics around the book of business, P&L, ROI, clarification of sales compensation. Also, I was the chairman of the diversity committee for the entire company, holding monthly meeting and events to engage/educate/understand diversity in the workplace.

• Business, state filings, analytics based on retrieved statistical information, as well as specialty pricing on higher valued homes and yachts. Also, was very involved with Catastrophe modeling, and gained approval for personal lines filings in very difficult states like: California, Texas and Louisiana. I held numerous positions at Travelers (Aetna pre-merger), but all were surrounding the Personal Lines book of