Eric Li Email & Phone Number

Hong Kong

Dakar, Dakar Region, Senegal

Optimetriks develops the FieldPro CRM software and AI technology solutions that help organisations empower their field workers in their daily activity (sales representatives, supervisors, technicians, delivery drivers, etc) mainly in the sectors of consumer goods, agriculture and financial services. Optimetriks assists over 200 clients and 10,000 field workers on a daily basis, across 40 countries in Africa, Latin America and Europe.

烏干達 Kampala 坎帕拉

- Rapidly scaled supply chain of solar home system business from one to ten African markets with over 6.5 million customers, streamlining operations, reducing costs and setting up KPIs- Built strong relationships with suppliers in China, warehouse operators, shipping companies, in-country operation managers, last-mile distributors, finance teams and sales teams- Created financial models to forecast inventory and cash flow- Designed and communicated a new digital, data-driven stock ordering and forecasting process across multiple departments, meeting business goals to significantly reduce inventory sales mismatch and improve profitability. - Ensured data interoperability and visibility between softwares used in different teams by employing different data tools (SQL, VBA, Tableau) and setting up approval processes

烏干達 Kampala 坎帕拉

- Designed and developed a digital web-based call-center system used in 10 African countries from initial conception to successful launch, meeting business goals to significantly improve customer service (Angular, Python, Flask, AWS, kubernetes, postgresql, mysql, webRTC, TypeScript, SQS, rabbitmq, elastic search, prometheus, grafana, docker, git)- Built AI data infrastructure to predict product failure and customer repayment rate - Carried out stakeholder interviews with call center, operations, marketing and credit teams- Communicated business requirements to software development teams- Evaluated external service providers

Hong Kong Sar

- Spearheaded the company-wide digital transformation strategy- Assisted business leaders in clarifying objectives and expectations for advancing digital business- Created programs to carry out process mapping and enhance existing business processes using new technology- Built strong relationship with universities, industry partners and internal communities to carry out research projects, regularly presenting at conferences and conducting workshops- Investigated the application of new technologies, including AI, IoT and BIM, and created application prototypes

London, England, United Kingdom

- Developed and executed go-to-market strategies to generate growth for the company's new digital service offerings, including geospatial data platforms, data insights and human-centric design - Developed geospatial web applications (AngularJS, NodeJS, postgresql, postgis, express, D3, leaflet, AWS, git) - Regularly attended marketing events and originated opportunities with new clients such as TFL, Google, Heathrow Airport, and World Bank- Worked with clients to design and develop web applications in facility management, construction management and natural disaster assessments- Provided advice to other EMEA offices starting digital businesses

Hong Kong Sar

- Collaborated with subject experts in multiple engineering disciplines (geotechnical, water, sustainability, structural, fire, urban planning, traffic, marketing, etc) to translate business requirements into technological solutions. - Led the development of more than 20 award-winning software solutions for engineering automation, optimization and data analysis problems across China, Japan, Southeast Asia and India. Project included: Structural optimization software used in the design of super high-rise buildings, including for Z15, the tallest building in Beijing; road noise simulation software; tunnel blasting calculation application, field data collection app, building energy use application, AI path-finding and geographic feature identification tool, and other data visualization and automation tools (C#, Javascript, VBA, Python)- Led project teams, coached junior developers, and delivered internal trainings - Gathered client requirements, created product proposals and roadmaps, ran agile scrum, performed UAT and carried out regular stakeholder meetings