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Eric Le Royer is listed as Customer Service Specialist at Electrona at Electrona, based in Launceston, Tasmania, Australia. AeroLeads shows a matched LinkedIn profile for Eric Le Royer.
Eric Le Royer previously worked as Customer Service Specialist at Electrona and Technical Specialist at Painless Bytes.
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I've worked in a variety of roles in IT field since the age of 16 including hardware and software support, team leader roles, analysis, implementation and software development. Implementing innovative technical solutions that enhance efficiency and positively impact people's lives is what motivates me in my roles. My background includes a robust technical foundation, complemented by a keen understanding of user needs from my support and leadership roles. Throughout my career, I have successfully translated user requirements into technical solutions always striving for simplicity and getting the job done without compromising functionality. I thrive in dynamic, cross-functional environments and excel in collaborating with diverse teams to turn ideas into tangible, impactful results.
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Tasmania, Australia
As the first employee I wear many hats including:Advising on optimal electric vehicle (EV) charging solutions based on customer requirementson-site customer electric vehicle (EV) charger configurationIn person and remote customer serviceSocial media marketing (Meta, X and LinkedIn)Designing implementing new standard operating procedures
Australia
Painless bytes is a software consultancy business based in Tasmania that provides custom software solutions to businesses across Australia and the UK.Responsible for internal IT systems, hardware integrations front end development and application supportBuilt an arduino based system to operate potato harvesting equipment from multiple controllersExpanded.
The improvements I made in the customer support team led to me reporting directly to the CEO as a technical specialist making improvements across the business including building custom reporting and dashboards, writing connectors and Zoho custom apps for internal systems, working with the marketing manager to build extensive marketing flows from first.
Retail Express is a cloud based point of sale and inventory management system with over 45,000 users across 5000 stores in Australia and New Zealand. Team leader managing ten support and implementation staff supporting over 45,000 users in retail stores using Zendesk voice, email and chat.Zendesk administrator responsible for maintaining ticket works.
Brisbane, Queensland, Australia
On site technician for POS units, workstations, PDTs and all related IT equipment for major supermarket, retail and banking clients.
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Eric Le Royer works for Electrona.
Eric Le Royer is listed as Customer Service Specialist at Electrona at Electrona.
Eric Le Royer is based in Launceston, Tasmania, Australia while working with Electrona.
Eric Le Royer has worked for Electrona, Painless Bytes, Retail Express, Retail Express By Maropost, and Fujitsu.
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