Eric Lee, Pmp Email & Phone Number

Singapore

• Oversee the Sales & Marketing (SMA) Systems, Vendavo, SalesForce.Com (SFDC) and OpenText Web Experience Management (WEM) and Portal functional areas and project deliveries from planning to execution. Handled projects across Asia Pacific, United States and Europe. • Responsible for the implementation of Intranet and Extranet sites, and applications supporting Sales & Marketing across Asia Pacific, America and EMEA countries.• Participate in reviews of end to end operational processes and establish agreed controls, SOP & SLA.• Participate in detailed evaluation; facilitate discussions and requirement gathering to establish high level operating model and cost on project initiatives.• Escalate issues pertaining to business, design and functional requirements that implicate project scope, budget and timeline.• Review functional specifications, process maps, detailed processes and procedures for sign off.• Support business users and development team in testing, review SOP and Operational readiness for project launch and post implementation issues.• Review and prioritize business-as-usual change requests for existing systems.• Provide advisory on system configuration and implementation in support of existing system.• Establish development standard procedures to ensure all our project deliveries are of high standard.• Establish Rework and UAT indexes to measure the quality delivery of the development team• Arrange quarterly meetings with top management to review current project status and future project plan• Meetings with various team lead to review project status and provide solutions to any doubts and gaps encountered • Establish development and learning plans for the staffs• Hiring of staff for my team

Singapore

• Manage the Asia development team to support all development effort in SPP, WWW External, Employee Intranet sites.• Manage and lead the team in various upgrade projects for WWW and Intranet sites on OpenText platform.• Gathering requirements with the stakeholders• Assess resources availability and effort requirement• Organize project schedule after consulting with my developers• Follow-up with Prototypes of the requested system• Follow-up on server preparation on various environments.• A checklist for production rollout• Derive a Warranty period for system implemented• Establish standard procedures and matrix to manage the projects to ensure they are delivered on time and on budget.• Establish Rework and UAT indexes to measure the quality delivery of the development team• Manage and lead the team to kick-start mobile development to support our intranet site• Interviewing technical staff for my team

Singapore

- Lead the team in migrating the Training Management System (TMS) from Broadvision to Coldfusion platform- Lead the team in gathering requirements, design and develop the Employee Seagate Drive Sale and Global DLPE applications on Coldfusion- Lead the team to migrate my department’s E-Biz applications from Weblogic 5.1 to 9.1- Lead the team to migrate all Training Management System reports from Seagate Info to Business Objects- Support Topaz scripting- Manage the Asia development team to work on the Globalization Project - WWW Re-design. This is a multi-million project to upgrade and redesign our external WWW site on Vignette platform. - Other Globalization projects that I was involve in leading the Asia development team includes - Support Maxtor Conversion, SDL TMS Integration to Vignette Phase 1 & 2, Vignette Ecommerce Catalog, Tier 4 Scripting, Support Arabic Language, Vignette Workflows, Vignette Ecommerce Catalog Enhancements- Lead the team in gathering requirements, design and develop the Customer Test Unit Support application on Coldfusion. This is an intranet application to allow our business users to submit applications for certain test products.- Wrote scripts to allow tracking of our intranet site with HitBox Integration- Lead the Asia development team in the automation of Content Publishing using Vignette- Lead the Asis development team in the integration of Seagate Partner Portal (SPP) in WWW with Salesforce - Manage the team to support and sustain our Business Partner Automation System. For every business partners, they need to request for an account with Seagate before they are granted access to certain Seagate applications. There is an online registration system available in BPAS. My team is in charge of maintaining this registration system and storing the information into the LDAP, Salesforce and backend databases. This system is develop in Savvion and the development team is located in Malaysia.

Singapore

- Involve in leading the team to gather requirements, design and develop the Training Management System (TMS) application on the Broadvision platform. This intranet application is to allow our direct employees to apply for training. - Lead the team to gather requirements, design and design the Event Management application on the Coldfusion platform. This intranet application is to allow the administrator to create events online for employee participation. - Lead the team to migrate the Online STAR from Broadvision to Weblogic platform- Lead the team to design and develop the Lobby Sign-In (LSS) application. This is a Java application that will print temporary badges for vendors that visit our companies. This intranet application is deploy in Singapore, Malaysia, China and US.- Working with Data Center to migrate Coldfusion servers. This project involves migrating and re-testing all the applications. It also involves working closely with business users and data center support team to ensure a smooth transition

Singapore

- Conduct web workshop for lead user groups. There were a total 20 business users attended the workshop. This workshop is to allow the users to understand and utilize our intranet portal to create simple web portals for their organization.- Involve in leading the team to gather requirements, design and develop the Online STAR application on the Broadvision platform. This intranet application is to allow our indirect employees to apply for training as well as submit claims for external training. - Investigated and Install the LDAP adaptor on Broadvision to allow Single Sign-On (SSO) integration- Lead the team to gather requirements, design and design the Skip-Level Meeting and Asian GM Award on the Coldfusion platform.- Administer and support the Vigilance monitoring application- Develop and design our local portal site on Broadvision platform- Administer and manage the Broadvision content management application

Singapore

- Developed a Celcom System to track the duration and cost of each calls made through handphone from subscribers of Celcom Malaysia. Singapore Telecom will then charge Celcom Malaysia for their subscribers’ usage in Singapore. - Converted the existing Maritime Shipping System developed in COBOL to 'C' language.

Bachelor’S Degree, Bachelor Of Information Technology (Information Systems)

Diploma In Information Technology, Information Systems

Activities and Societies: Rugby, Soccer, Badminton, Volleyball