Eric Mclain Email & Phone Number

Winchester, Ky, Us

Winchester, Ky, Us

Irvine, California, Us

• Architect, design, and manage implementation of enterprise network and data center network infrastructures, public, private, and hybrid cloud infrastructures, data protection, business continuity, and infrastructure security solutions in region supporting 400+ customers ranging from small businesses to G500 Enterprises. • Build and validate BOMs (Bills of Material) and SOWs (Statements of Work) for comprehensive multi-product solutions and services to resolve complex business problems. • Provide mentorship and training to sales and engineering teams on emerging technology and industry innovation. • Delegate and oversee the execution of in-scope project tasks to engineers, ensure the completion of service delivery and solution implementation projects.

Corbin, Kentucky, Us

• Architect, optimize, and manage multi-site Cisco ACI segmented datacenters, SD-Access Fabrics, local area networks (LAN), regional wide area networks (WAN), and remote branch sites for multiple tenants • Administer and support voice operations and Cisco VoIP infrastructure. (CUCM/Unity/UCCX/Jabber). • Provide proactive monitoring, maintenance, and remediation to the global corporate network infrastructure. • Mentor, train, and provide a point of escalation to service desk technicians and network engineers. • Delegate and oversee the execution of assignments to engineers, ensure the timely completion of network service delivery and network implementation projects.

Lexington, Ky, Us

• Project planning and design of Small and Medium local businesses infrastructures. • Implement, maintain, design, and remediate Cisco Wide Area Networks (WAN) and Campus Local Area Networks (Campus LAN), Multiple Windows server and desktop operating systems, Datacenter and Network VMWare Virtualization infrastructures, and Hosting Environments.• Design, maintain, and deploy end-to-end multi-vendor security solutions.• Build client relationships and strategize with clients to provide budgetary guidance and lifecycle upgrade scheduling.• Train, mentor, and support senior engineers, field engineers, service desk technicians and end-user customers.• Delegate and oversee the execution of assignments to engineers.• Author technical guidelines and standard operating procedures for all levels of technical operations covering a vast array of technical competencies and specializations.

Winchester, Kentucky, Us

• Plan and supervise medium-to-large scale advanced network and virtualization remediation and implementation projects.• Implement, maintain, Design, and remediate Enterprise-level Cisco Wide Area Networks (WAN) and Campus Local Area Networks (Campus LAN), Datacenter and Network Virtualization infrastructure, and Hosting Environment.• Administer, optimize, and support secure complex multi-tenant hosted messaging (HMailServer, Exchange 2007, 2010, 2013), Collaboration (Lync 2013), Web backend (IIS, Apache), DNS (BIND), Private Cloud (VMWare VCloud Suite), Network Virtualization (VMWare NSX), and other hosted applications and services.• Provide top-level senior support to senior engineers, junior engineers, and end-user customers.• Delegate and oversee the execution of assignments to engineers.• Review and assign change control requests and tasks.• Author technical guidelines and standard operating procedures for all levels of technical operations covering a vast array of technical competencies and specializations.

Lexington, Kentucky, Us

• Monitor, maintain, and support the Lexmark Research and Development enterprise campus network infrastructure.• Monitor, maintain, and support the Lexmark Research and Development enterprise datacenter.• Create and defend budgetary recommendations and priorities for lifecycle equipment replacements and upgrades.• Design and implement network architecture efficiency improvements.

Norwalk, Connecticut, Us

• Provide 24x7 NOC support to several major healthcare insurance companies.• Design, implement, and maintain redundant and scalable enterprise Cisco network infrastructures with offsite hot disaster recovery networks. • Design, implement, and maintain hierarchical enterprise LAN architectures using Cisco 2800, 3800, 7200, and 7600 series routers, Cisco 2900 series, Layer 3 3750 series, 4500 and 6500 series chassis switches, 3000 series VPN concentrators, PIX 506, 515, and 525 series firewalls, and ASA 5510 and 5520 series firewalls.• Remediate poorly-designed networks to support growing infrastructure traffic and traffic from new business with minimal downtime.• Troubleshoot and solve incoming complex high-severity connectivity problems within 1 hour.• Train and provide level 3 support to level 1 and 2 network engineers.

• Provide Windows 2003 Server environment installation, maintenance, and network support for over 70 businesses across Kentucky and Ohio.• Install, configure, and maintain e-mail services using Microsoft Exchange in conjunction with Microsoft Outlook, and Windows Mobile smart phones.• Provide remote helpdesk support for all customers for operating system, application, server, e-mail, and web problems.• Build and Configure client desktop computers running Windows XP and Windows Vista.• Install, configure, and support business applications and suites such as Kodak Orthotrac, Microsoft Office, Patternson-Eaglesoft, Citrix Metaframe, Quickbooks, and Peachtree accounting.

Arlington, Virginia, Us

• Construct and deploy Microsoft 2000 and 2003 Active Directory, Exchange, DNS, DHCP, and Storage Servers for 3 separate-classification networks.• Design and implement enterprise LAN architectures using Cisco 2600 and 7600 series routers, Cisco 2900, 3550, and 4500 series switches, and Cisco AS5350XM universal gateways.• Provide 24x7 NOC support for 4000-5000 military users in the top half of the South Korean peninsula • Develop and integrate Cisco unified communications using a Cisco 7835 MCS and 7912, 7960G, and 7970G VOIP phones support of over 200 users.• Deploy to fiber-optic dominant remote sites for 5 military training exercises as an on-site technician to administratively support all users and networks.