Eric Levy Email & Phone Number

- Winner top Customer Success Manager FY24 achieving 110% of quotaAkka is a platform to build and run apps that are elastic, agile, and resilient. Industry titans and disruptors rely on Akka when application responsiveness must be guaranteed. Engineering teams use a simple SDK and powerful libraries to build transactional, durable, and real-time services.

- Was the first CSM ever at Lightbend and helped to establish a cadence for how all future Customer Success Managers will work with their customers. - Oversaw full lifecycle management of over 75 worldwide accounts including over 20 Fortune 500 companies.- Onboarded new customers an identified customer needs, challenges, risks and overall goals.- Worked.

- Achieved 170% quota achievement for 8 straight months.- Sourced over $6,245,718 in total pipeline- Sourced major deals that led to 1.4 Million in new ARR for the company in my first 3 months.- Sourced over 10 new logos including Royal Caribbean, Giphy, Capital One, Numerix, and Electronic Arts.- Assisted in the land and expand effort of strategic.

Akka is a platform to build and run apps that are elastic, agile, and resilient. Industry titans and disruptors rely on Akka when application responsiveness must be guaranteed. Engineering teams use a simple SDK and powerful libraries to build transactional, durable, and real-time services that distribute logic and data together. Operations are fully.

• Monitored online traffic and sales
• Coordinated weekly B2B sales meetings with corporate office in Augusta
• Created and implemented marketing campaigns to harness the power of our customer base
• Monitored trends and analyzed sales data before introducing new products
• Managed order logistics by monitoring efficiencies and enforcing best practices
• Trained and managed a team of 15 office and warehouse employees

• Managed all aspects of traditional and digital advertising for automotive clients
• Communicated with clients, vendors and media partners daily to set expectations and ensure success and satisfaction
• Wrote and participated in the production of television and radio spots for clients such as Ramey Auto Group and Heyward Allen Toyota
• Brainstormed and drafted original copy used in television and radio spots for key clients, like Ramey Auto Group and Heyward Allen Toyota
• Increased online traffic and sales by developing budgets, implementing strategic campaigns across all media channels, and leveraging SEO

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• Oversaw the Online Marketing Coordinator, aspects of traditional advertising, as well as some digital and social media
• Used knowledge of industry and relationships with vendors to negotiate contracts, provide outstanding service, and increase product margins
• Analyzed trends and monitored stock in attempt to leverage obsolete inventory to generate surplus revenue
• Serviced existing clients while continuing to increase account base through lead generation and prospecting
• Developed and implemented strategic marketing campaigns focused on increasing customer base and driving overall sales

• Oversaw the entire Sales Department, all aspects of traditional advertising as well as all digital and social media
• Serviced existing commercial clients while continuing to increase account base through lead generation, prospecting, and B2B sales
• Developed and implemented strategic marketing campaigns focused on increasing customer base and driving overall sales
• Allocated marketing budget across all platforms.
• Restructured warehouse best practices for optimum performance and efficiency
• On-boarded and trained all new warehouse personnel in equipment, safety, and processes

• Developed and implemented strategic marketing campaigns focused on increasing customer base and driving overall sales
• Leveraged SEO, digital media, and social platforms to foster brand identity and promote customer acquisition
• Consistently excelled in new business development and customer satisfaction resulting in substantial increase in sales
• Assessed and resolved client account problems quickly and efficiently

Bachelor, Communications; Public Relations; Marketing Management Communications Bus

Education record