Head Of Engineering, Apac
CurrentRegional MT member, reporting directly to global R&D VP and APAC VP, lead cross discipline engineering team with electrical, software, mechanical and test engineers working on new, current and advanced product development. Responsible for delivering new products, incremental revenue, margin improvement and maintaining brand quality. Build customer centric R&D culture and high competence R&D team.Major achievements: • Integrated multiple groups in one team and continuous improve R&D processes, improved time to market by 20% and technical support response time by 28%• Build customer centric R&D culture, actively participating sales and dealer conference in past 5 years. Hold quarterly workshop with service team to collect customer feedback and share best practice with service and sales. • Partner of product marketing collected Voice of Customer and conducted competitor analysis, defined product strategy and roadmap for APAC. New product contribution continually increase, Vitality Index from 26% to 48% over a 5 years period• Responsible for Telemetry/ Asset Management (IOT) products development and implement in region, helped customers create their future by new technology adoption• Involved development and trail run of Autonomous Guided Vehicle (Robotic) cleaning equipment• Target customer pain point, developed Li-ion battery which create 6M~10M RMB incremental revenue, and drive competitive advantage• Built and executed Design for Excellence process, successfully balanced R&D innovative culture and cost savings targets, improved gross margin 7%, delivered best in class margins • Strong partner of manufacturing, supply chain, quality and service to deliver and maintain maximum value of operations, warranty cost reduced 30% over 5 years