Operations Project Lead
Current• Project Management: Report to and work closely with the COO in managing and delivering key business initiatives, including business acquisitions, new store openings, menu creation, and new strategic concepts aimed at improving operational efficiency and optimizing processes.• Project Leadership: Successfully led the acquisition and merger of the Sushi Musa brand into Sushi Sushi, ensuring seamless operations, brand alignment, and cross-departmental collaboration throughout the transition.• New Product Development: Lead the end-to-end process of bringing new products to market, from concept creation to launch, including SOP documentation and training support, ensuring alignment with customer needs and business goals.• Cross-functional Collaboration: Work closely with Marketing, Supply Chain, Operations, HR, and the wider organization to ensure smooth execution of projects and product launches. Provide training support during project delivery, transitions, and as needed.• Operational Excellence: Implement and maintain best practices in operations to streamline workflows, optimize labour costs and reduce store wastage, improve store and food presentation, and enhance overall store performance.
