Eric Linden Email and Phone Number

• Act as Product Owner for enhancements and fixes made to core fintech products• Develop understanding of customer needs and communicate them with development team in a way that align with product strategy • Develop and maintain functional specification documentation• Gather client requirements and feedback from business stakeholders• Present product changes and development updates to business stakeholders• Create and maintain Jira tickets and ensure story completion• Review and approve acceptance criteria and user stories• Collaborate with Scrum Master and Developers to help drive team improvements• Participate in sprint planning process ceremonies and grooming of product backlog• Review and prepare release notes for major product changes• Collaborate with cross-functional teams of developers, UI/UX designers and analysts• Maintain effective client and colleague relationships

• Deutsche Bank• Jira, Scrum, MS Office Suite

• Alternative Investment Trading and Operations Team at Merrill Lynch• Provides accurate and timely analysis and approval of alternative investment trade orders• Supports all aspects of client activity including document review, client transfers, trade reporting and execution for both Merrill Lynch and US Trust high-net-worth clients• Handles subscription, redemption and transfer documentation for hedge fund and other alternative investment trade orders• Reports on daily funded and unfunded capital calls and outgoing wires for Merrill Lynch alternative investment accounts• Maintains contact with funds and financial advisors to resolve inquiries and escalations• Contributes to the development of new processes and projects

• Supervised and approved client trades in equities, derivatives and fixed income• Handled advanced trading requests and answered advanced trading queries from both clients and colleagues• Monitored trading activity in client accounts to ensure consistency with stated investment goals and history• Reached out to clients to discuss investment and trading activity to maintain client confidence and retention of accounts• Analyzed trading activity to prevent fraud and trade entry errors• Promptly resolved client issues and answered financial inquiries• Provided critical support to client facing teams