Eric Lisker Email & Phone Number

San Antonio, Tx, Us

San Antonio, Texas, United States

United States

-Responsible for private pay and Veteran Affairs homecare service line in California, Texas, Tennessee and expansion states.-Execute on operations and sales growth strategy for the 5 year expansion plan.-Increased product line service area by 60% in 2022.-Create 5 year expansion plan to organically grow Personal Care Services footprint by 100% or more.-Grew sales team nationally by 200% in 2022.-Worked with sales team to improve referral volume resulting in 68% increase in higher margin referrals.-Delivered on growth targets in Texas market with a 200% increase in top line revenue from 2018 to 2022.-Work with product development team to improve client service offerings.-Landed three high margin Medicare Advantage contracts in 2022.

United States

- Develop a highly scalable growth strategy, facilitating service expansion into multiple geographic markets nationwide. - Research and analyze market trends, enabling optimal delivery of evidence-based care according to current healthcare needs.- Work with executive team to champion creative execution across new business development initiatives. - Create 5 year expansion plan to organically grow PCS footprint by 100% or more. - Led work group to create sales training for PCS division.

San Antonio, Texas Area

- Created a strategic growth model based on data analytics and population studies, enabling expansion to 4 new private pay sites during the pandemic after increasing private pay revenue 47% in 2019.- Improved operational strategy for 10 branch locations, increasing applicant flow 30% through an updated recruiting process and increasing staffing percentage from 89% to 93% in 6 months.- Prioritized coaching and training for regional branch directors and sales leaders, mentoring and promoting 3 team members.- Propelled regulatory compliance in all Medicaid offices, passing internal audits at 2% or higher from prior scores.- Collaborated with local managers to perform competitive market analysis, resetting new hire pay rates and incorporating client rate increases to improve GM 4% from 2018 to 2019 and NP by 7% over 12 months.

200 Center Street Promenade, Anaheim, Ca

- Led comprehensive growth mindset-based strategic planning, achieving profitability within new division and exceeding budget projections by increasing monthly revenue to $1M+.- Achieved operational goals, increasing monthly referrals 400%+ and boosting caregiver hiring to 40 per month by restructuring talent acquisition strategy to serve 400 patients across 4 major metropolitan areas.- Streamlined acquisition of a large competitor, performing due diligence process and integrating best practice standards to successfully retain 100% of high value employees post-acquisition.- Implemented updated billing and payroll system to manage 60% footprint increase following acquisition, maintaining budget by utilizing existing resources and operations team for implementation. - Introduced intentional training for new employees, facilitating standard customer service, sales, and branch opening approaches.- Reduced business administration expenses 10% by assessing existing intake provider costs and creating in-house scheduling teams.

Irvine, California

- Created a responsive collaborative framework for 10 onsite staff and 250 field employees, implementing daily goal setting and multiple touch points to deliver high performance in customer service and employee satisfaction.- Drove client sign-on rate to 80% by clearly defining and communicating service value to clients and increasing market visibility by building relationships with hospitals, physicians, home health, and hospice providers.- Promoted 11 account managers into leadership and executive roles by instituting personalized mentoring, reviews, and professional development pathways.- Improved cost allocation and accountability by securing contracts with senior centers and other homecare funding sources, forming partnerships with APS and regional medical centers to cover discharge and other services.- Increased branch revenue 700%, owning P&L, leading recruitment and talent management, and creating and implementing policies and procedures to support growth.

Orange County, California Area

- Led branch performance improvement and leadership accountability at 3 sites, developing annual growth and budget projections and driving clinical, operations, and sales staff to exceed revenue and operational goals. - Ensured regulatory compliance with federal, state and CHAP regulations, successfully passing CMS audit in March 2010 with the lowest denial percentage nationwide.- Increased profitability through targeted marketing and growth strategies, raising Medicare admissions 40% over 6 months and cutting branch costs 30% over 12 months while improving employee retention.

Laguna Hills, California

- My role was to provide both sales and management results for the Laguna Hills office. I split time between outside sales and branch management. This was a start up office so I built the team from scratch and generated the entire base of business from the ground up. - Prior to managing my office I began with the company as a Recruiter in the Temecula PDN office and then transferred to the San Diego Medicare office as the Senior Recruiter.

Escondido, California

- I worked for this startup company as the Branch Manager working on all the administrative and financial projects alongside the CEO and CFO.

Ba, Media Production Business

Business Administration And Management, General