Eric Little Email and Phone Number
Eric Little work email
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Eric Little personal email
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Eric Little phone numbers
Areas of Expertise• Accelerate Revenue Growth• Retain & Grow Customers • Elite Customer Service • AI-Driven Sales & Service • Lead & Mentor Staff • Gain Executive Buy-In• Make Data-Driven Decisions • Improve Processes • Data Visualization• Manage Budget & ProfitabilityAccomplishments:• Achieved 133% ticket sales revenue growth from 2021 to the present• Utilized AI-driven e-mail software that led to over $3M in new business• Built membership model for Suns and Mercury season tickets• Top-2 renewal percentage in the NBA for 2022-23 season• Top-3 Season Ticket member satisfaction and customer service in the NBA survey for the 2017-18 season• Activated secondary market strategies that have led to 37% increase market share growth since 2019• Created monthly sales rep commission process that significantly improved accuracy and satisfaction• Implemented AI-drive website chat software that led to 141% growth in engagement• Established customer and employee referral programs that led to over $1M in new business • Built game-night team of twenty people to assist customers in mobile ticket transformation• Selected and activated third party sales SMS tool• Planned and executed several 1000+ person customer events
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Vice President, Growth Initiatives & Sales OperationsPhoenix Suns Oct 2020 - PresentPhoenix, Az, Us
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Sr. Director Of Ticket Sales, Service And StrategyPhoenix Suns Jul 2017 - Oct 2020Phoenix, Az, Us
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Sr. Director Of Membership ExperiencePhoenix Suns Dec 2015 - Jul 2017Phoenix, Az, Us
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Director Of Membership ExperiencePhoenix Suns Feb 2014 - Jul 2017Phoenix, Az, Us
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Sr. Manager Of Guest Experience & Group SalesPhoenix Suns May 2011 - Jan 2014Phoenix, Az, Us
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Senior Account ExecutiveMaine Red Claws Jan 2009 - May 2011
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Ga At The Institute For Diversity And Ethics In SportUniversity Of Central Florida Aug 2007 - Dec 2008Orlando, Fl, Us -
Intern At Uvm AthleticsUniversity Of Vermont Sep 2006 - May 2007Burlington, Vermont, Us -
Student Admissions Representative Program ManagerUniversity Of Vermont Jan 2005 - Jan 2007Burlington, Vermont, Us
Eric Little Skills
Eric Little Education Details
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University Of Central FloridaSports Business -
University Of VermontBusiness Administration
Frequently Asked Questions about Eric Little
What company does Eric Little work for?
Eric Little works for Phoenix Suns
What is Eric Little's role at the current company?
Eric Little's current role is Vice President, Growth Initiatives & Sales Operations at Phoenix Suns & Mercury.
What is Eric Little's email address?
Eric Little's email address is er****@****ail.com
What is Eric Little's direct phone number?
Eric Little's direct phone number is +160237*****
What schools did Eric Little attend?
Eric Little attended University Of Central Florida, University Of Vermont.
What skills is Eric Little known for?
Eric Little has skills like Sports Marketing, Sports Management, Event Planning, Event Management, Sports.
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