Eric Liu Email & Phone Number

Avengers Campus

- Manages bussing team members within the area with an emphasis on safety.- Navigates daily operational challenges and develop better work flow processes for my team.- Resolves guest concerns in a timely manner by staying up to date on resort knowledge.- Communicates with other working leads in the area's food and beverage operation to address operational.

Plaza Inn Complex And Avengers Campus

• Maintains cleanliness of dining room area by clearing dirty tableware, sanitizing tables, and sweeping the floor.
• Organizes dirty tableware into separate bussing containers for safe transport to stewarding area.
• Addresses guest concerns in a professional and courteous manner by demonstrating area knowledge.
• Assists other team members in the dining room area to take care of any safety concerns immediately.
• Collaborates with other bussers to complete closing duties in a timely manner such as wiping down tables, sweeping, trash removal, and resetting seating arrangements.

Disney California Adventure Paradise Garden Complex | Anaheim, CA

• Processed guest transactions through the point of sales systems and clarified menu item descriptions.
• Provided support for my team members frequently to promote efficient guest service for work locations.
• Maintained cleanliness of work location to ensure both the safety of team members and guests.
• Facilitated communication with other team members to build a positive work environment.
• Prepared work locations for closing and completed appropriate cleaning and re-stocking duties.

Hacienda Heights, CA

• Prepared food and beverage items according to company guidelines and ensured appropriate presentation for guests.
• Organized the food and beverage preparation station throughout shift to efficiently fill orders.
• Delivered food and beverages to guest tables and attended to their needs throughout the entire service experience.