Eric Locklear Email & Phone Number

Fayetteville, North Carolina Area

Providing analytical, technical and administrative support, for the Hearing Office Local Area Network system. Perform expert troubleshooting and service of automated data processing (ADP) systems. Maintain responsibility for oversight, management and maintenance of ADP systems in a multi-operating system environmentProgramming and processing, as well as administration and management of word processing, data processing, telecommunications, local area network, batch processing, database management/programming, electronic spreadsheet processing/programming and security. Primary responsibility over systems operations and automated case processing within the office. Conduct installation, configuration, upgrades and troubleshoot HO locally purchased/regionally approved ITS hardware and software as well as peripherals. Provide instructions on network use. Oversee the disposition of all hardware and software in compliance with existing directives for excessing equipment. Maintain records of all systems related equipment including the temporary and or permanent transfer of hardware. Support policies and procedures to ensure information systems reliability and accessibility, and to prevent and defend against unauthorized access to systems, networks, and data. Support risk and vulnerability assessments of planned and installed information systems. Provide training and technical support to end-users that have been assigned laptops for local and/or remote use. Perform daily backup and periodic purging of user files and documents on the system to avoid system saturation.

Raleigh-Durham Area, North Carolina

CompTIA Security + CertifiedProvide IT administrative supportPerform system updates and re-imagingLoading system packs and patches Coordinate warranty supportProcessing life cycle replacements for system and printers

Supervise and maintain the transportation program for a school systemProvide a safe and efficient transportation programManage a budget of approximately 3.1 million dollars annuallySupervised a staff of 10 transportation personnelManage of inventory and control stockCoordinate with state procurement to purchase replacement partsWorked with school staff correcting data for the Student Information Management SystemMaintain the Transportation Information Management SystemPrepare written and statistical reports that were required annual to determine the level of funding

Bachelor Of Arts (B.A.), Criminal Justice

Activities and Societies: Member of Tau Kappa Epsilon Fraternity Member of the ROTC program.

Associate'S Degree, Computer Technology/Computer Systems Technology, 3.95

Master Of Education (Med), Curriculum And Instruction