Eric Long Email & Phone Number

Shenzhen, Guangdong Province, Cn

中国 广东省 深圳

深圳

New product quality development

Shenzhen

Responsibility: Define, apply, and analyze the results of Company’s QA processes, including warranty returns, customer complaints, and i-house testing with Company’s procured parts. Understand and apply relevant national and international quality standards into the current quality management system. Use an auditing process that is linked to these standards in order to maintain standards at our vendors. Assist in the sourcing of new vendors to support both manufacturing and supply of components. Define, select, and apply vendor qualifications, evaluations, ratings and performance improvements for new and current vendors. Train and coach vendors in areas where analysis has shown a weakness or need for a greater level of understanding.  Represent Company for supply chain activities, including quality, delivery and production schedules, and expediting critical components as necessary. Review the Asian market and provide regular reports to Company to identify a) potential new suppliers and products; b) economic trends that may impact the supply chain at both the national and vendor level; and c) assess designs and technical trends in the Asian market. Provide design input and review using product and vendor knowledge, analyze the manufacturing processes, and translate ideas into a viable design concept to produce a robust product and manufacturing process. Assist in the trial and qualification of plastic injected molded parts, ensuring that the design intent is maintained and that parts are produced to print. Review technical drawings from vendors and Company for accuracy and compliance and request changes as necessary. Identify and apply various testing methodologies to qualify and validate the design of new products and processes to ensure their fitness for use. Work with Company’s vendors to identify weakness in their processes and to develop accurate and efficient means of testing, measuring and inspecting supplied products.

Shenzhen China

Responsibility:1>Work closely with cross functional team to eliminate the roadblocks that may affect the quality & delivery requirement & cost down requirement.2>Support NPD SQE to qualify the tooling & fixture & quality control plan & product & process & Packaging. After Post GA provide on-site technical guidance to supplier and monitor them toward assuring product/process continue compliant with IBM standard.3>Responsible for the quality system audit & product audit & process audit every year and drive supplier continues improvement.4> Follow up non-conforming from the supplier audit ,during in process inspection, pre-shipment inspection, quality compliant from IBM internal or customer, product returns and recalls ,Identify/drive root cause analysis, corrective actions and preventive action implement.5>Charge to communicate the quality target and quality requirements to suppliers and make sure of their respect. Responsible to manage and challenge the overall quality performance of the supplier delivery by quarterly.6>Work with supplier on collection and analysis of their quality and yield data and present this data IBM across functional meeting and hold the monthly meeting with supplier.Achievement:1> Successfully supported IBM high-end server P series production transfer from Shenzhen factory to Singapore factory.2> Continues quality improvement for E-rack to support Japan customer Hitachi order. Customer compliant decreased 70%.3> Key supplier of the rack incoming inspection pass rate improve from 75% to 90% .4> Dox saving for the rack wooden carton recycle project saved 80K USD every year.

Shezhen China

1>Quotation & cost & project schedule management for new project2>New project DFMEA & Plastic tooling DFM / mold flow analysis.3>Design change proposal to customer 4>BOM create and maintenance5>Plastic tooling & Product & Process qualification 6>Lead EV、 DV、PV. Accurately convey the customer requirement to the production department.7>ECO management 8>PPAP Qualification material making for Microsoft.9>Project mass production stage routine maintain and management for engineering issue Achievement:Work with Microsoft X-BOX Mechanical team supported 250 sets plastic tooling and 30 set Sheet metal tooling form NPD stage until mass production smoothly.