Eric Luke Email & Phone Number

Miami, Florida, Us

Leading a team of developers and engineers to integrate Heru with customer EMR systems.Implemented DevOps practices, automating infrastructure and application testing.Designed and executed onboarding program for enterprise customers, reducing the time to deploy by 50% while increasing customer satisfaction.

Irvine, Ca, Us

Helping clients create and deliver on their cloud computing vision into the Cloud. From inception to Delivery, and refinement.Assisting organizations from C-Level to Engineers understand, adopt, and execute a cloud computing strategy for the Full Stack. AWS, Azure, GCP, DevOps Pipeline, CI/CD, Migration assessment to delivery, Machine Learning and Big Data.Experience included:- Managed cloud migration assessments for AWS, Azure, and GCP. Assessments included business case for migration, readiness, and migration proposal that would lead to future engagements.- Developed and executed migration strategy for 200+ applications to cloud services that aligned with the client’s strategic objectives and operations goals.- Led delivery of AWS machine learning projects that reduced operating costs by proactively preventing and remediating issues.

Greenwood Village, Co, Us

Responsible for all aspects of the Professional Services practice, including Project Management Office, ECM, Unified Communications, Dynamics, and Microsoft that total over $8 million annually. Responsible for delivery of all projects, developing practice capabilities, customer satisfaction, and management of 30+ consultants, engineers, and project managers.Experience included:-Doubled project profitability by driving initiatives to improve delivery standardization, resource management, project reporting, and revision of statement of work templates.-Consistently exceeded engineering utilization goals by partnering with sales leadership and improving customer satisfaction.-Launched several service offerings by collaborating with the product development team to create services strategy, delivery methodologies, and action plans.-Led project to redesign on-boarding process for new clients that resulted in a 70% reduction in execution time.

Los Angeles, California, Us

Lead ideation to delivery of collaboration and mobile solutions in the entertainment, government, and retail service industries. Solutions were largely based on Microsoft Office 365, Azure, and CRM. I provided management and expertise during all phases of delivery utilizing a team of 3-10 employees. This includes conducting envisioning workshops, brainstorming and sketching solutions, creating visual mockups and prototypes, facilitating architecture decisions, and managing sprints. Doing what was best for customers was a top priority.Experience included:-Developed an agile cross-team delivery strategy incorporating UX, UI, prototyping, development, and adoption. The result was in increase in revenue without increasing headcount.-Led a team of 12 for implementation of a responsive global intranet using SharePoint Online to facilitate meaningful exchanges across all locations. Solutions were identified and tools developed using ASP.NET and Angular to cultivate communication, knowledge, and collaboration within the organization.-Served as the project lead for the migration of email, SharePoint, telephone, and file servers to Office 365 for over 25,000 users.-Created and drove execution of roadmaps to deliver mobile solutions for external workforces totaling 10,000+ users.-Worked with a solution partner to develop deployment and support process for the rollout of a SAP solution using SharePoint Online for workflow for forms.

St Louis, Mo 63141, Mo, Us

Served as resident expert and authority overseeing all technical and non-technical project execution phases of Microsoft-based technology solutions. Managed $20M+ in application development projects and a staff of 5 project managers. I leveraged waterfall and agile approaches to best overcome resource constraints, changing requirements, and aggressive go-live dates. A high emphasis was placed on earning the trust of customers to accelerate decision making and deliver quality results.Experience included:-Engaged with clients and key stakeholders in providing strategies and solutions to help shape their products and services. Completed requirements gathering, competitive analysis, and user stories to support their strategic vision.-Led multiple Internet and Intranet implementations for top-tier companies using SharePoint and Sitecore. Provided expertise in usability, information architecture, integration with tools, development, and training.-Oversaw the implementation of Office 365 services (Exchange, SharePoint, OneDrive for Business, Skype for Business, Yammer) for over 800,000+ information workers.-Implemented multiple project portfolio management programs to manage PMO standards, monitor project performance, and report portfolio metrics.-Managed the creation and development of a business intelligence solution to track and estimate movie box office results using data from Rovi and other custom data providers.-Provided technical leadership and solution architecture for a budgeting application to track over 1 billion dollars in spending using SharePoint, SQL Server Reporting Services, and .NET, saving $3.5M annually.-Served as program manager for the creation and development of a dailies solution to review and comment on unedited video footage, reducing the review process from days to hours.

Charlotte, Nc, Us

Responsible for leading major information architecture and software development efforts for Countrywide Financial. Emphasis was placed on working with various teams of software developers and architects to examine and improve Countrywide’s information systems. This included applying complex application design, programming, and integration knowledge to bring disparate systems into corporate-wide platforms. Projects followed Countrywide’s project management process (similar to Six Sigma) to ensure quality and on-time delivery. A strong emphasis was placed on R&D of internet and digital technologies that lead to increasing revenues and operational efficiency.Experience included:-Created and implemented enterprise web development and design standards-Deployment of a competitor and technical knowledge base that aggregated internet sources.-Deployment of single sign-on services for Countrywide partners-Deployment of mobile applications and services for employees and customers-Deployment of enterprise portal technologies for sharing information and ideas