Sr. Software Developer In Test - Team Lead
Current- Co-ordinate testing activities within a small embedded QA group- Provide guidance as necessary to uphold software quality
Feb 2022 - Present
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Eric Lum Email & Phone Number
QA Team Lead
at
Genesys
1 work email found
@genesys.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
QA Team Lead
Location
Markham, Ontario, Canada
Company size
Who is Eric Lum? Overview
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Quick answer
Eric Lum is listed as QA Team Lead at Genesys, a company with 6207 employees, based in Markham, Ontario, Canada. AeroLeads shows a work email signal at genesys.com and a matched LinkedIn profile for Eric Lum.
Eric Lum previously worked as Sr. Software Developer in Test - Team Lead at Genesys and Sr. Software QA Analyst at Genesys. Eric Lum holds Master’S Degree, Image Processing And Medical Imaging from University Of Waterloo.
Company email context
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{first}.{last}@genesys.com
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Profile bio
About Eric Lum
My undergraduate years have given me exposure in many different disciplines of Electrical and Computer engineering. Signal processing attracted me as it struck a fine balance between having practical applications in the industry, as well as being built on a very solid foundation of mathematical concepts. On the other hand, my internships presented a variety of R&D environments to develop and execute test stratagem. Finding corner cases has always appealed to me as it required critical, and at times unconventional thinking.My graduate research were primarily based on medical imaging - namely postprocessing of diffusion Magnetic Resonance Imaging (dMRI) data. Throughout my studies there have been ample opportunities to pursue mathematical interests including but not limited to probability, transforms and linear algebra. Upon graduating with a Master of Applied Science degree I revisited the Quality Assurance role, with a stronger emphasis on test automation. Although there were less mathematical challenges in this field, the technical writing and problem solving skills that I've acquired during my graduate research proved invaluable in my day to day work.
Listed skills include Test Automation, Matlab, Latex, Perl Script, and 2 others.
Current workplace
Eric Lum's current company
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Genesys
6 roles
Eric Lum work experience
A career timeline built from the work history available for this profile.
Sr. Software Qa Analyst
Apr 2019 - Jan 2022
Software Qa Engineer
- Responsible for developing test plans in accordance to design documentation. - Functional testing primarily targeted at REST API via JMeter with regex based validation. - Develop Jenkins build-triggered test automation implementation towards identifying regression.- Improving test logistics (e.g., wrap component-under-test into Docker containers).
May 2016 - Mar 2019
Research Assistant
- Develop automated assessment tools for Diffusion Magnetic Resonance Imaging (dMRI) data- Aforementioned use case is for clinicians to infer whether patients are likely to experience Alzheimer's Disease (AD) in the near future - Towards this end, extract features that can be aggregated into a numerical score
Sep 2012 - Apr 2015
Software Engineer For Installers Team
- Improve automated testing infrastructure (Perl) for graphic card driver Windows installation- Developed test plans corresponding to different installation configurations across multiple Windows offerings- Addressing bug reports in the C++ installer code base (Microsoft’s SetupAPI).
Sep 2011 - Dec 2011
Software Tester
Ibm Canada Ltd.
- Worked on WebSphere Commerce Install Verification Team- Create bash scripts utilities to support automated testing- Ensuring that WebSphere Commerce installation and extensions met performance benchmarks- Regression testing as needed during new feature developments
Sep 2010 - Dec 2010
Team & coworkers
Colleagues at Genesys
Other employees you can reach at genesys.com. View company contacts for 6207 employees →
CC
Candelas Cano
Colleague at Genesys
Greater Madrid Metropolitan Area, Spain, Spain
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BB
Bj Bayerl
Colleague at Genesys
Delray Beach, Florida, United States, United States
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AF
Andrés Felipe Castiblanco Torres
Colleague at Genesys
Bogotá D.C. Metropolitan Area, Colombia
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JC
Jamaica Collantes, Micb
Colleague at Genesys
Metro Manila, Philippines
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MG
Melvyn Green
Colleague at Genesys
Greater Guildford Area, United Kingdom, United Kingdom
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SP
Stef Pinto
Colleague at Genesys
Melbourne, Victoria, Australia, Australia
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KJ
Katrina Jane Villaseñor-Lumasac, Cpa
Colleague at Genesys
Metro Manila, National Capital Region, Philippines, Philippines
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CG
Cristian García
Colleague at Genesys
Barcelona, Catalonia, Spain, Spain
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TB
Tobias Broadnax
Colleague at Genesys
Greater Indianapolis, United States
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SS
Salome Selig
Colleague at Genesys
Dublin, County Dublin, Ireland, Ireland
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Candelas Cano
Colleague at Genesys
Greater Madrid Metropolitan Area, Spain, Spain
View →
BB
Bj Bayerl
Colleague at Genesys
Delray Beach, Florida, United States, United States
View →
AF
Andrés Felipe Castiblanco Torres
Colleague at Genesys
Bogotá D.C. Metropolitan Area, Colombia
View →
JC
Jamaica Collantes, Micb
Colleague at Genesys
Metro Manila, Philippines
View →
MG
Melvyn Green
Colleague at Genesys
Greater Guildford Area, United Kingdom, United Kingdom
View →
SP
Stef Pinto
Colleague at Genesys
Melbourne, Victoria, Australia, Australia
View →
KJ
Katrina Jane Villaseñor-Lumasac, Cpa
Colleague at Genesys
Metro Manila, National Capital Region, Philippines, Philippines
View →
CG
Cristian García
Colleague at Genesys
Barcelona, Catalonia, Spain, Spain
View →
TB
Tobias Broadnax
Colleague at Genesys
Greater Indianapolis, United States
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SS
Salome Selig
Colleague at Genesys
Dublin, County Dublin, Ireland, Ireland
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2 education records
Eric Lum education
Master’S Degree, Image Processing And Medical Imaging
University Of Waterloo
Bachelor Of Applied Science (Basc), Electrical And Computer Engineering (Ece)
University Of Waterloo
FAQ
Frequently asked questions about Eric Lum
Quick answers generated from the profile data available on this page.
What company does Eric Lum work for?
Eric Lum works for Genesys.
What is Eric Lum's role at Genesys?
Eric Lum is listed as QA Team Lead at Genesys.
What is Eric Lum's email address?
AeroLeads has found 1 work email signal at @genesys.com for Eric Lum at Genesys.
Where is Eric Lum based?
Eric Lum is based in Markham, Ontario, Canada while working with Genesys.
What companies has Eric Lum worked for?
Eric Lum has worked for Genesys, University Of Waterloo, Nvidia, and Ibm Canada Ltd..
Who are Eric Lum's colleagues at Genesys?
Eric Lum's colleagues at Genesys include Candelas Cano, Bj Bayerl, Andrés Felipe Castiblanco Torres, Jamaica Collantes, Micb, and Melvyn Green.
How can I contact Eric Lum?
You can use AeroLeads to view verified contact signals for Eric Lum at Genesys, including work email, phone, and LinkedIn data when available.
What schools did Eric Lum attend?
Eric Lum holds Master’S Degree, Image Processing And Medical Imaging from University Of Waterloo.
What skills is Eric Lum known for?
Eric Lum is listed with skills including Test Automation, Matlab, Latex, Perl Script, C++, and Sql.
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