It Operation Manager Asia Pacific
Current
Jul 2023 - Present
AeroLeads people directory · profile
Eric Lung Email & Phone Number
IT Operation Manager Asia Pacific
at
SSP Asia Pacific
1 work email found
@hrsinternational.com
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Operation Manager Asia Pacific
Location
Hong Kong Sar, Hong Kong
Company size
Who is Eric Lung? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Eric Lung is listed as IT Operation Manager Asia Pacific at SSP Asia Pacific, a with 179 employees, based in Hong Kong Sar, Hong Kong. AeroLeads shows a work email signal at hrsinternational.com and a matched LinkedIn profile for Eric Lung.
Eric Lung previously worked as Senior Specialist Service Delivery at Hrs (Hospitality & Retail Systems) and Support Manager - Oracle Hospitality at Oracle.
Company email context
Email format at SSP Asia Pacific
This section adds company-level context without repeating Eric Lung's masked contact details.
{first_initial}{last}@hrsinternational.com
86% confidence
AeroLeads found 1 current-domain work email signal for Eric Lung. Compare company email patterns before reaching out.
Profile bio
About Eric Lung
Eric Lung is a IT Operation Manager Asia Pacific at SSP Asia Pacific. He possess expertise in pos, software implementation, it management, property management systems, hospitality industry and 12 more skills.
Listed skills include Pos, Software Implementation, It Management, Property Management Systems, and 13 others.
Current workplace
Eric Lung's current company
Company context helps verify the profile and gives searchers a useful next step.
6 roles
Eric Lung work experience
A career timeline built from the work history available for this profile.
Senior Specialist Service Delivery
- responsible for the technical support services to customer and Implementation Team, also provide customer care services to end user.- deliver 7x24 support services to Hotel and Restaurant customer through Webex remote session- Handle incoming call from our 7x24 Toll free support hotline from Asia country.- Work with internal developer to deliver tailor made custom program and perform UAT test base on scope of work.- Support virous kind of IT solution including Oracle Hospitality Solution (Micors POS/ Opera PMS, Micros Material Control inventory system), Hotel interface gate, HRS Payment gateway, Oracle Payment Interface. TNG Spa & loyalty management system.- Schedule and perform regular product training to customer
Jul 2018 - Jul 2023
Support Manager - Oracle Hospitality
* Managing team at Hong Kong , Dalian and Bangkok and work close with Global Support Hub to provide 24x7x365 software support services to customer.* Identifying and implementing improvements to the support processes* Responsible for dealing with customers on issues that require management escalation* Responsible for setup the new Asia language support team at China, Korea and Bangkok office.* Assist and manage the new hire training for POS and Back Office product for both global support hub at Dalian and Bangkok office.* assigning and monitoring day-to-day base support call and web ticket from customer and maintain the team’s duty roster for 24x7 services.* Work close with Field Services Team (hardware support) to ensure all Hardware SR are handled correctly before being dispatched to Field Engineers* Regular meeting with HGBU Global management to ensure the performance and with Field Services Team for future support forecast
Aug 2013 - May 2018
Implementation Consultant
Micros-Fidelio is a leading solution provider in Hospitality Industry. Work as implementation consultant my role require• Carry out application implementation work including installation, configuration and UAT for MICROS Point of Sales (3700, 9700, Simphony), Inventory management system (Material Control), RESPAK Table Management System, mymicros Web reporting and various kind of interface to POS. • Closely work with internal team, design and deliver a customized and comprehensive services for customer business. • Conducting product workshops and product demos.• Follow up with customer, provide enhancement and upgrade advices to client from time to time.• Cooperate with other vendor for join test and implementation of interface• Monitor and manage escalated cases to Level 2 support
Jan 2008 - Aug 2013
Account Manager
Hong Kong Broadband Network
Jan 2007 - Nov 2007
Account Manager
Volante Systems (Hong Kong) Ltd
Sep 2004 - Dec 2006
FAQ
Frequently asked questions about Eric Lung
Quick answers generated from the profile data available on this page.
What company does Eric Lung work for?
Eric Lung works for SSP Asia Pacific.
What is Eric Lung's role at SSP Asia Pacific?
Eric Lung is listed as IT Operation Manager Asia Pacific at SSP Asia Pacific.
What is Eric Lung's email address?
AeroLeads has found 1 work email signal at @hrsinternational.com for Eric Lung at SSP Asia Pacific.
Where is Eric Lung based?
Eric Lung is based in Hong Kong Sar, Hong Kong while working with SSP Asia Pacific.
What companies has Eric Lung worked for?
Eric Lung has worked for Ssp Asia Pacific, Hrs (Hospitality & Retail Systems), Oracle, Micros Systems, and Hong Kong Broadband Network.
How can I contact Eric Lung?
You can use AeroLeads to view verified contact signals for Eric Lung at SSP Asia Pacific, including work email, phone, and LinkedIn data when available.
What skills is Eric Lung known for?
Eric Lung is listed with skills including Pos, Software Implementation, It Management, Property Management Systems, Hospitality Industry, Micros, Software Project Management, and Microsoft Sql Server.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Eric Lung you were looking for.
View similar profiles
