• Conducted outbound cold calls to prospective clients to generate leads and promote company products/services• Engaged in direct, in-person and online sales interactions with clients, providing product knowledge and guidance to tailor solutions to meet their needs• Demonstrated exceptional customer service skills to build rapport and establish long-term relationships with clients• Maintained customer relationships utilizing Salesforce and Gorgias

• Directed daily store operations, including staff management, task delegation, merchandising, and customer service• Implemented standardized procedure to track tasks and encourage accountability among staff • Presented buying goals and policy updates at quarterly staff meetings • Exceeded 5 out of 6 monthly sales goals for Q3 and Q4 by an average of $10,000• Managed Instagram posts and engaged with customers via comments and direct messages• Facilitated smooth accounting by… Show more • Directed daily store operations, including staff management, task delegation, merchandising, and customer service• Implemented standardized procedure to track tasks and encourage accountability among staff • Presented buying goals and policy updates at quarterly staff meetings • Exceeded 5 out of 6 monthly sales goals for Q3 and Q4 by an average of $10,000• Managed Instagram posts and engaged with customers via comments and direct messages• Facilitated smooth accounting by assisting with inventory and sales tracking• Helped align and optimize campaigns with good data tracking, analysis, and reporting strategies via Winmark Remote• Collaborated with coworkers to put on monthly sales events• Organized employment documents to free up managers to take on more pressing tasks Show less

• Managed selling of goods online via third-party sales venues eBay and Poshmark• Marketed products with attractive images and descriptive listings• Answered inquiries regarding the store and its merchandise• Optimized prices based on financial targets and current market trends