Inside Adjuster Consultant I
CurrentInvestigate single and multi-vehicle Major auto accidents involving property damage and Major Complex/Severe bodily injury using innovative tools and technology to capture recorded statements, photos and/or the review of police reports to resolve losses. Document claims through active listening and use of data to investigate and assess claim coverage, liability, and damages while reviewing medical records and/or bills. Summarize liability decision and evaluate claim worth before negotiating and settling with customer in accordance with business unit methodologies. Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner. Use data and analytics to problem solve and contribute to team goals by sharing ideas and opinions.