Operations Manager with extensive experience in leadership, technical training, troubleshooting, process improvement, project management, and operations. Proven track record of achieving strategic objectives by leading teams and developing robust processes. Skilled in team building, training, problem-solving, troubleshooting, and creating effective solutions. Strong time-management skills, with the ability to rapidly triage issues, prioritize and delegate tasks. Excellent communication skills, ensuring team alignment to achieve key performance indicators. For me, culture is paramount in the workplace. I believe empowering employees and coworkers leads to increased productivity and instills a sense of pride. I'll away bring a positive attitude, dedication, a desire to learn and have a little fun to any organization. There is a real person behind this profile, too! In my free time I enjoying riding or working on my motorcycles, DIY home improvement projects, taking in a great meal at a local restaurant and enjoying time with friends. I live by a motto that any job that is worth doing is worth doing right!ADDITIONAL RELEVANT EXPERIENCE:Wireless Technician, Centennial Wireless, MichiganProduct Training Specialist, Stryker, Kalamazoo, MITechnical Support Specialist, Stryker, Kalamazoo, MIField Service Representative, Stryker, Michigan/Indiana/IllinoisIf you’re interested in learning more about my professional journey, connect with me on LinkedIn!