Eric Moretti Email & Phone Number

United States

Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service Maintain internet applications and protocols IP,TCP,HTTP, HTTPS, FTP, & SSL Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required Interface with local customers and provide IT related support to quickly resolve problems Analyze and troubleshoot system anomalies to ensure optimum equipment performance… Show more Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service Maintain internet applications and protocols IP,TCP,HTTP, HTTPS, FTP, & SSL Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required Interface with local customers and provide IT related support to quickly resolve problems Analyze and troubleshoot system anomalies to ensure optimum equipment performance Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes Perform scheduled tape backups on systems as required Manage data backup library to include storage of tapes, disks and other magnetic media at the customer’s location and off-site storage facilities as required Attend planning and requirements meetings with IT staff, Program Managers and customers as required Prepare system for operational use and support operational tests Provide technical guidance Provide leadership, mentoring, and quality assurance for Team Members Show less

Fairfield, Pennsylvania, United States

• Planned, resourced, and supervised operations and standard operating procedures for critical strategic Nuclear Command and Control Communications facility.• Received, analyzed, and implemented directives from higher level headquarters within the organization.• Coordinated and leveraged third party resources to ensure operation/projects complete on schedule.• Developed solutions to meet various stakeholder requirements derived from multiple governmental organizations at… Show more • Planned, resourced, and supervised operations and standard operating procedures for critical strategic Nuclear Command and Control Communications facility.• Received, analyzed, and implemented directives from higher level headquarters within the organization.• Coordinated and leveraged third party resources to ensure operation/projects complete on schedule.• Developed solutions to meet various stakeholder requirements derived from multiple governmental organizations at Federal, State, and County levels.• Staffed maintenance resources and requests across multiple divisions to maximize visibility and minimize downtime.• Developed, resourced, executed, and assessed training programs for highly specialized equipment and procedures.• Grew and developed subordinates within the organization to effectively operate with no supervision and complete critical missions in support of the highest levels of government.• Certified shift personnel individually and as teams on required communication systems and procedures.• Gathered and collated data to provide real-time updates as needed.• Understood and enforced cyber and physical security requirements. Show less

Fort Carson, Colorado, United States

• Supervised, scheduled, and coordinated team of 10 personnel supporting over 2000 customers at 6 geographically separated locations worldwide. • Developed, directed, and supervised automations training programs for customers and team personnel.• Responsible for the design, implementation, and enforcement of procedures for procurement, care and maintenance of Information Technology (IT) equipment, the protection and separation of classified networks, and troubleshooting and… Show more • Supervised, scheduled, and coordinated team of 10 personnel supporting over 2000 customers at 6 geographically separated locations worldwide. • Developed, directed, and supervised automations training programs for customers and team personnel.• Responsible for the design, implementation, and enforcement of procedures for procurement, care and maintenance of Information Technology (IT) equipment, the protection and separation of classified networks, and troubleshooting and resolution of customer computer, network, and phone issues. • Responsible for the design, implementation, and upkeep of the 1st Space Battalion Headquarters and subordinate organization’s SharePoint portal sites. • Primary point of contact (POC) for Information Assurance (IA) compliance reports via the Army Training and Certification Tracking System (ATCTS) and Video Teleconference Calls (VTCs).• Issued corporate cell phones and audit the associated bills.• Coordinated and executed video teleconferences with subordinate headquarters located in 5 different countries. Show less

Colorado Springs, Colorado

• Planned, resourced, supervised operations and standard operating procedures for the Army's only Space Battalion with resources located worldwide.• Received, analyzed, and implemented directives from higher level headquarters within the organization.• Coordinated and leveraged third party resources to ensure operation/projects complete on schedule.• Grew and developed the subordinates within the organization to effectively operate with no supervision and lead their teams.•… Show more • Planned, resourced, supervised operations and standard operating procedures for the Army's only Space Battalion with resources located worldwide.• Received, analyzed, and implemented directives from higher level headquarters within the organization.• Coordinated and leveraged third party resources to ensure operation/projects complete on schedule.• Grew and developed the subordinates within the organization to effectively operate with no supervision and lead their teams.• Gathered and collated data to provide real-time updates as needed. Show less

Fort Drum, Ny

• Supervised, scheduled, and coordinated team of 7 personnel supporting over 3500 customers. • Developed, directed, and supervised automations training programs for customers and team personnel.• Responsible for the design, implementation, and enforcement procedures for care and maintenance of Information Technology (IT) equipment, the protection and separation of classified networks, and troubleshooting and resolution of customer computer, network, and phone issues. •… Show more • Supervised, scheduled, and coordinated team of 7 personnel supporting over 3500 customers. • Developed, directed, and supervised automations training programs for customers and team personnel.• Responsible for the design, implementation, and enforcement procedures for care and maintenance of Information Technology (IT) equipment, the protection and separation of classified networks, and troubleshooting and resolution of customer computer, network, and phone issues. • Responsible for the design, implementation, and upkeep of the 10th Sustainment Brigade Headquarters and subordinate organization’s SharePoint portal sites. • Primary point of contact (POC) for Information Assurance (IA) compliance reports via the Army Training and Certification Tracking System (ATCTS) and Video Teleconference Calls (VTCs).• Issued corporate cell phones and audited the associated bills. Show less

College Park, Maryland, United States

Vicenza Area, Italy

• Conducted satellite network analysis and network optimization; decreased satellite transponder usage and saved the government $2.4 million annually • Provided Video Teleconferencing, Voice over IP, Secret and Unclassified data services for two Chief Executive Officers of United States Army Africa (USARAF) while temporarily assigned to austere environments throughout Africa and Europe.• Coordinated and supervised team of three technicians to leverage corporate communications… Show more • Conducted satellite network analysis and network optimization; decreased satellite transponder usage and saved the government $2.4 million annually • Provided Video Teleconferencing, Voice over IP, Secret and Unclassified data services for two Chief Executive Officers of United States Army Africa (USARAF) while temporarily assigned to austere environments throughout Africa and Europe.• Coordinated and supervised team of three technicians to leverage corporate communications resources while traveling to 13 different countries on three different continents in support of VIPs. • Participated in and provided communications in support of 17 joint multinational training projects throughout Africa, Europe, and the United States with a 100% success rate.• Regularly negotiated and collaborated with foreign nationals in order to establish rapport and facilitate project success. Show less

Camp Victory, Baghdad, Iraq

• Installed and maintained primary data communications node for Multi-National Division Baghdad headquarters. • Required to troubleshoot, isolate, and solve network and data issues for both local and distant end of the signal path. • Maintained and repaired on-board generator and satellite antenna equipment.

Stuttgart Area, Germany

• Information Management Officer (IMO) in charge of file share security and maintenance.• Operated and maintained two MILSTAR contingency command modules in support of European Command’s Joint Nuclear Operations mission.• Responsible for troubleshooting and resolving signal flow and component level issues affecting operations.• Participated in Emergency Airborne Command Post exercises.

Bachelor Of Science (Bs), Computer Studies

High School Diploma