Eric Maag Email & Phone Number

Columbus Grove, Oh, Us

•Responsible for supporting the integrated commercial enterprise solution for DSS.•Provides guidance with the development of DSS enterprise solution, acts as a subject matter and content expert supporting the development efforts.•Functions as a clinical user advocate and consultant to maximize functional use of existing or new products, drawing on clinical knowledge and workflow experience.•Identifies workflow and process gaps in order to make enhancement recommendations and implement change processes.•Ability to identify priorities and mobilize projects in an orderly fashion to achieve desired results and effectively use collaboration in driving decisions.•Understand technical issues at a high level and be self-motivated as well as creative and efficient in proposing solutions to complex, time-critical problems.

Remote

Extracted, analyzed and interpreted clinical and quality data to provide strategic information to senior leadership, physicians, and market leaders.• Displayed areas of opportunity and strengths to hospital leaders on Mortality, Length of Stay, and Readmission at the organizational and facility level. These measures are a part of the CMS value based program for future reimbursement.• Maintained and/or used databases, such as Strata, Quality Advisor, QMR, CPM Hospital.• Utilization of Tableau to help visualize data results and present and future decision making.• Advanced Microsoft Office skills particularly in Excel including pivot tables, macros, Visual Basic for Applications (VBA), power query, and heat maps.• Assisted with creating graphs and data displays for executives.

Lima, Ohio, United States

24-hour accountability for the administration and operation of Perioperative Department that consists of 55 associates. Managed the human, fiscal, and physical resources of the department and was responsible for budgeting, Quality Control, and oversight of those who provided patient care.• Net-Promoter score of customer satisfaction in Perioperative increased by 20 points from 2020 2022 resulting in increased surgical volume by 15%.• Participated in CQVA committee that introduces new products or procedures. Provide return on investment (ROI) of products or procedures to the Finance team.• Developed individual productivity tool for each associate and increased each department productivity by 8%. • Created staffing guidelines for each department to maintain staffing budget and improve productivity.• Project Manager on the restructuring the work flow of Pre-Operative department to become more streamlined and efficient. • Project Lead on two new services (Bravo and Manometry) that the facility will now offer patients a diagnostic and treatment center for chronic gastric reflux disease.• Retained 78% of staff in the past 3 years in all 3 departments by creating an effective onboarding system.• Decreased overtime by 21% and PRN hours by 129% by creating a statistical analysis of hours worked in each department.• 1.5% variance of a $300,000 Endoscopy inventory supply. This was a 5% decrease from year prior which equates to $13,000. • Established multiple hybrid nursing positions that flex between Perioperative Departments to assist in times of short staffing in Pre-op, decrease overtime in PACU, and decrease the on-call rotation.• Created post-op call intervention that increased patient satisfaction and reduced post-op complications.

Lima, Ohio

Assisted with the preparation of the operating room for surgical procedures and effectively and efficiently assisted the surgeon during the procedure.• Collaborated with other members of the team including the anesthesiologist, surgeon, surgical technologist, surgical assistant, and other personnel.• Ensured all surgical team members perform in a unified effort.• Provided skillful clinical judgement, critical thinking, and accurate assessments before, during, and after surgery.

Findlay, Ohio

Provided supervision and act as a resource to nursing and ancillary staff of the Emergency Department on nights.• Participated in performance improvement, nursing quality, and nursing research activities.• Assisted physician during examination, treatment, and procedures.

Master Of Business Administration - Mba Healthcare Administration

Bachelor Of Science In Nursing-Bsn, Registered Nursing/Registered Nurse